CONTACT QUICKBOOKS AUSTRALIA

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  • QuickBooks reserves the right to change pricing, features, support and service at any time. Prices are in AUD and include GST. See our Terms of Service for further information.

  
  

  • Pricing: All prices are in AUD.

  
  

  • ProAdvisor Program: Please find the terms of our ProAdvisor program here.

  
  

  • Discount: For new QuickBooks customers, receive a 30% discount off the current monthly price for QuickBooks Self-Employed, QuickBooks Online Simple Start, QuickBooks Online Essentials or QuickBooks Online Plus for the first 3 months of service, starting from date of enrolment. From month 4 from the date of enrolment, the price will change to the then current monthly price. See current prices here. QuickBooks Payroll prices are not eligible for this discount. For further details about QuickBooks Payroll prices see here. Your account will automatically be charged on a monthly basis until you cancel. You may cancel at any time. There is no limit on the number of subscriptions ordered under this offer. This offer cannot be combined with any other QuickBooks Online promotion or offers.

  
  

  • Trial: First thirty (30) days of subscription to QuickBooks Online, QuickBooks Self-Employed and QuickBooks Payroll (including QuickBooks Advanced Payroll), starting from the date of enrolment, is free. During the free trial, you may pay any number of employees using QuickBooks Payroll free of charge. To continue using QuickBooks after your 30-day trial, you'll be asked to present a valid credit card for authorisation and you'll be charged monthly at the then-current fee for the service(s) you've selected.

  
  

  • QuickBooks Payroll powered by KeyPay: Payroll services are offered by a third-party, Webscale Pty Ltd, the makers of KeyPay. QuickBooks Payroll is only accessible via QuickBooks Online subscriptions. You will be charged $5.00 (incl. GST) per month for each ‘active employee’ paid using QuickBooks Payroll. An ‘active employee’ is one who has been paid at least once in the billing month. For Advanced Payroll, there is an additional monthly subscription fee of $10 (incl GST). Pricing, terms and conditions, including service options, are subject to change.

  * KeyPay was voted the leading payroll solution for SMBs <50 employees (Australian Payroll Association 2021 Payroll Benchmarking Study)

  
  

  
  

  • Customer support: Call or chat to an expert for QuickBooks Online Accountant, QuickBooks Simple Start, Essential and Plus, or use in-product QB Assistant and chat for QuickBooks Self-Employed. You'll also find useful resources in the QuickBooks Community.

  
  

  • Devices: QuickBooks Online, QuickBooks Self-Employed and QuickBooks Payroll require a computer with Internet Explorer 10, Firefox, Chrome, or Safari 6 and an Internet connection (a high-speed connection is recommended). The QuickBooks Online mobile app works with iPhone, iPad, and Android phones and tablets. QuickBooks Online and QuickBooks Payroll are accessible on mobile browsers on iOS, Android, and Blackberry mobile devices. Devices sold separately; data plan required. QuickBooks Payroll cannot be used on the mobile apps. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.

  
  

  • Cloud storage: Data access is subject to Internet or cellular provider network availability and occasional downtime due to events beyond our control.

  
  

  
  

  • Get paid faster: Based on customer data for invoices paid online versus offline from Jan 2016- Dec 2016. Optional fee-based service. PayPal is an optional fee-based service. The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds Australian Financial Services Licence number 304962. Any information provided is general only and does not take into account your objectives, financial situation or needs. Please read and consider the Combined Financial Services Guide and Product Disclosure Statement at paypal.com.au before acquiring or using the service.
  • Tax deductions: Tax deductions not guaranteed due to being subject to user data entry errors. Mileage calculation provided by the Australia Taxation Office - 72 cents per kilometre from 1 July 2020 for the 2020–21 income year. To a maximum of 5,000 business kilometres per car (Deductions are only applicable to cars)
  • CSIA awards: Awarded by Customer Service Institute of Australia in Australian Service Excellence Awards: Winner Service Excellence in a Small Contact Centre 2017, Customer Service Professional of the Year 2018, Service Champion for Service Excellence (in a Small Contact Centre) 2018, Service Champion for Customer Service Project of the Year - Service Innovation 2018.

  
  

  • 160.000 Australian small businesses: Based on the number of QuickBooks Online users in Australia as of August 2018.

  
  

  • Run business more easily: Based on a survey of small businesses using QuickBooks Online conducted in September 2018.

  
  

  • Multiple accounts: These terms apply to QuickBooks AU customers only. Multiple account discount offer is valid only if you are signing up for more than one QuickBooks Online subscription with each order. View terms and conditions for multiple accounts pricing here . To inquire further about the multiple account offer, please call 1800 917 771.

  
  

  • Reviews: GetApp, Capterra, Google Play Store, Apple App Store reviews last updated on 30/05/22.

  
  

  • Cost per day claim: Based on a QuickBooks Simple Start Plan at its regular retail price of $25 per month and a 31 day month.
  • Cost per day claim (annual): Based on a QuickBooks Simple Start Plan at its regular retail price of $270 per year and a 365 day year.
  • Annual Billing: You may pay for your QuickBooks Online subscription on an annual, upfront basis to enjoy a discount on the current fees. If you use QuickBooks Payroll powered by KeyPay, your payroll costs will still be charged monthly to your nominated payment method in accordance with your usage as set out here. If you cancel your QuickBooks Online subscription within the pre-paid 12 month period, you will not be eligible for a refund, but will retain full access to your QuickBooks Online subscription for the remainder of the 12-month period. Unless cancelled by you prior, your annual subscription will auto-renew on the 12 month anniversary of your sign-up date using the billing details you have given us. Discounts, prices, terms and conditions are subject to change.
  • Nearly 8 million customers: Based on number of global QuickBooks subscribers as of July 2021.
  • Free Onboarding:*Not available for the QuickBooks Self-Employed product or trials.

  
  

  • ProAdvisor, QuickBooks Tax powered by LodgeIt Claim: *Based on the following assumptions if products were purchased independently of QuickBooks Online Accountant: $2,690 for LodgeiT Professional and $1,200 per annum ($100/mth) for Payroll Standard from KeyPay with six full time employees. For details https://employmenthero.com/pricing/?pricing-tab=payroll https://lodgeit.net.au/functionality/pricing-for-accountants/

  
  

  • Our Terms of Service apply to all QuickBooks Online subscriptions. Please review them carefully.