cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
MarkRH
Level 1

Efile issues

I am trying to efile the T2 and AT1 (Alberta) but when I click on efile this return, nothing happens.  Support chat was not able to help.  Anyone else have this issue.

2 Comments 2
KasTJo
Level 1

Efile issues

I have the exact same issue. I thought it could be the lack of a valid folder for the xml file but that didnt work after fixed. I ll keep looking...

MarkRH
Level 1

Efile issues

I got it sorted with the expert help of Julie from the support team.  There is a conflict in the program when you have both the T2 and T1 licenses activated.  I had to removed all the licenses I had including the 2022 T1 license and I was able to send the T2 and AT1.  I can re-activate the T1 at any time.  A fix should be coming out with the next update.