T3 E-file - Account Number & Web Access Code not auto populating

GRCPA-KSC · ‎March 01, 2022

While attempting to E-File T3 Slips the screen that shows the Account Number & Web Access Code is not auto populating as it does when I e-file T4's or T5.

I am using version 2021.3.0 (newest version)

Other files types (T4, T5 etc. auto populate and e-file without issue)

EFILE -> OPTIONS -> T3/FX -> TRANSMITTER: Shows Transmitter Number, Account Number & Web Access Code filled in as it should be. (Web Access Code is hidden, so I can't cut and paste).

marclamontagne · ‎March 29, 2023

Is there another way of getting a web access code? The CRA online access code page is giving me an error message https://apps.cra-arc.gc.ca/ebci/leb0/wacretrieve/prot/WdywtdPage.action

shelby113 · ‎March 29, 2023

The same is happening to me. My work around is to create the xml file, and then go to CRA's internet file transfer (https://apps.cra-arc.gc.ca/ebci/leb0/upload/pub/disclaimer.action?request_locale=en) and submit that way. Its an extra step, but I figured it was probably quicker than waiting on hold with Tech Support

marclamontagne · ‎March 29, 2023

Hi Shelby, when I click on your link, it brings me to the "Disclaimer - Internet file transfer (XML) page, and when I click on the "Agree" box at the bottom, it brings me to the page requesting a web access code (picture attached).

marclamontagne · ‎March 29, 2023

Maybe I'm missing a step?

shelby113 · ‎March 29, 2023

This is what it looks like for me. We use our company account number and WAC and transfer our client

T3 files that way.

marclamontagne · ‎March 29, 2023

Thanks for trying.

ProFile Duncan · ‎March 29, 2023

Hi,

For 2021 and later:

-T3 Return electronic filing is E-filing: a CRA issued e-file number and password are required

- T3 Slip filing is XML transfer, requiring a transmitter number, Business/ Trust account number and matching Web Access Code, (WAC). All three of these are issued by CRA.

Entries for business number and WAC entered in Efile > Options do not populate the CRA XML server log in screen. Manual entry is required

More information can be found in a ProFile Community article here

shelby113 · ‎March 29, 2023

Duncan, the issue is the fields do not even come up to be able to enter this information to submit the T3 slip and summary. It creates the XML, the shows the path where the xml file is, and then that is it. No other screens appear within profile. I must then open a web browser, login, find the file and then submit.

ProFile Duncan · ‎March 29, 2023

Hi,

There is not a ProFile error that would prevent the CRA XML server login screen to not appearing. It is more likely an issue with your computer environment. If you call us a 1-800-452-9970 an Expert could assist

marclamontagne · ‎March 30, 2023

Hi Duncan,

I don't have a web access code. I tried the CRA online access code retriever page, but it is giving me an error message https://apps.cra-arc.gc.ca/ebci/leb0/wacretrieve/prot/WdywtdPage.action. Is there another way of getting a web access code?

ProFile Duncan · ‎March 30, 2023

Hi,

WAC are also available by calling the CRA business enquiry line at 1-800-959-5525