QuickBooks Online price change frequently asked questions for ProAdvisors

What’s new in QuickBooks Online Accountant and QuickBooks Online?

Review the New Features in QuickBooks page to learn about new features added over the past year.

What are the new prices?

All existing clients who are billed directly by Intuit will be notified of these pricing changes on or after March 26, 2025.  Their price will change on or after May 1, 2025.

* See here to learn more about preferred pricing.

When does the new pricing go into effect?

The new pricing takes effect on or after April 1, 2025 for new customers. Starting on or after May 1, 2025 the price increase will take effect for existing customers (based on their billing date).

Why are you telling me so early?

We gathered feedback from ProAdvisors that you value advanced notice so you can make informed decisions and host conversations with your clients when changes like these occur. 

I have “Bill My Client” customers who purchased in the last 12 months and are still receiving a 50% discount on their QuickBooks Online account. Will they also receive the price increase?

Bill My Client subscriptions will receive the price increase once their 50% promotional period has ended.

My client recently upgraded their subscription. Will they get the new pricing too?

If your client chose to upgrade their subscription they will see an increase in their base price for their subscription on or after May 1, 2025. They will receive notification of the price change on or after March 26, 2025.

I have purchased wholesale subscription packages (for example, 2 for $16 for 2 years). Will my package price be affected?

Package pricing will not change during its promotional period. However, when the promotion ends, the price of subscriptions will be updated to reflect the then-current list price.

My client’s subscription was cancelled and they are past the 15-day resubscribe period. Can they get the old pricing?

Once the resubscribe period has passed, customers will need to resubscribe at the current list price.

How can I check billing details for my direct-billed clients?

1. Log in to your QuickBooks Online Accountant firm.
2. Access your client’s QuickBooks.
3. Select the ⚙ icon at the top right corner, then select Subscriptions and billing.
4. Select View payment history.
5. Filter by Date Range if necessary.

How can I check billing details for my clients on wholesale billing?

1. Log in to your QuickBooks Online Accountant firm.
2. Select the ⚙ icon at the top right, then under Your Company, select Subscriptions & Billing.
3. Navigate to the tab labelled Accountant-Billed Subscriptions to view your active clients’ billing details. You can find more details on managing the billing for your clients here.

Can I be billed for my subscriptions annually?

All wholesale billing is available on a monthly subscription exclusively.

I want to pay for the QuickBooks Online subscription and my client to pay for the Online Payroll subscription. Is this possible?

With newly launched innovation, accountants now have the ability to split-bill different QuickBooks products, such as paying for QuickBooks Online while clients can pay for Online Payroll. To learn more about split-billing capabilities, view here.

Will my direct-billed clients be notified about the upcoming price changes?

We’re letting ProAdvisors know in advance.  All direct-billed QuickBooks Online subscribers will subsequently be notified of the price increases on or after March 26, 2025.

Are there any changes coming to QuickBooks Online Payroll for my clients?

There are no pricing changes coming to QuickBooks Online Payroll at this time.

Will there be any changes to the QuickBooks Desktop Accountant Bundle pricing?

There are no pricing changes coming to the Desktop Accountant Bundle at this time.

Will my clients on QuickBooks Desktop also see a price change?

Yes, effective early January 2025, QuickBooks Desktop product prices for Pro, Premier and Enterprise will increase for new subscriptions.  Existing customers will be notified on or after March 1, 2025 of these latest prices.  Starting on or after May 1, 2025 (based on the billing date), the price change will take effect for existing customers.