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Before you contact support

Check out some of our popular help articles—they might have the answer you’re looking for.

• Known issues in Pro Tax
• Purchase a single return in Pro Tax (OnePay)
• Pro Tax release notes
• Troubleshooting EFILE errors in Pro Tax

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We're here to help Monday through Friday, 9 AM to 8 PM ET and Saturday from 12 PM to 5 PM ET.

Note: On Thursday April 30, we'll be available from 9 AM to 12 AM Midnight ET.