QuickBooks HelpQuickBooksHelpIntuit

Unrecoverable error when importing accountant's changes

by Intuit Updated 3 months ago

Learn what to do if you’re getting an unrecoverable error when importing an accountant’s changes into a client’s company file.

Here are some of the unrecoverable errors that you may encounter during the import.

  • Unrecoverable Error 00000 16133
  • Unrecoverable Error 00000 41953
  • Unrecoverable Error 00000 42394
  • Unrecoverable Error 00000 43109
  • Unrecoverable Error 00000 16440
  • Unrecoverable Error 00000 42045
  • Unrecoverable Error 00000 40592
  • Unrecoverable Error 00000 41897
  • Unrecoverable Error 00000 42127
  • Unrecoverable Error 00000 31901
  • Unrecoverable Error 00000 41765
  • Unrecoverable Error 00000 95431
  • Unrecoverable Error 00000 37760
  • Unrecoverable Error 00000 31609

The import process usually recovers on its own from most of these errors and completes the import. Once done, QuickBooks Desktop displays a report of the changes that couldn’t be imported and possible reasons why. The unapplied changes may then be manually entered into the client’s company file.

Solution 1: Continue the import process

  1. Select Send whenever the error message appears.
  2. Select OK to resume import.
  3. A list appears if there are changes that weren't applied to the client's file. Manually enter these changes.

Solution 2: Verify data and re-create change file

  1. Restore a recent backup or the backup created when importing the accountant's changes.
  2. Run a verify and rebuild data on the client's file.
  3. Update QuickBooks Desktop to the latest release.
  4. Recreate the change file in the Accountant's copy in QuickBooks Desktop.

Solution 3: Abandon changes

  1. Remove the accountant's copy restriction in the client file.
  2. Resolve data damage issues (basic troubleshooting).
  3. Create an accountant's copy to recreate changes.

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.