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Get started with QuickBooks Online

SOLVEDby QuickBooks146Updated 1 week ago

Ready to get started with QuickBooks Online? This walkthrough guides you through the process.

You'll learn how to:

  • Sign up for QuickBooks Online
  • Set up your company file
  • Link your bank and credit card accounts
  • Import your lists
  • Customize your invoices
  • Set up sales tax
  • Add employees and turn on Payroll
  • Manage users
  • Find out where to get more help

Tip: Check out this video to help get you started with QuickBooks Online. 

You can access QuickBooks Online anywhere you have an internet connection, from your computer or mobile device. It's always up-to-date and it only takes a few minutes to create an account and get up and running.

To choose your QuickBooks Online subscription, view our available pricing plans. If you need to upgrade or downgrade your subscription later, you can—you're not under contract.

Tip:Review our system requirements before you start to make sure you have what you need for the best QuickBooks experience.

If you already have an account with Intuit for one of our other products, such as TurboTax, you can sign in using those credentials. Otherwise, complete the sign-up form to create an account.


Sign up for QuickBooks

Important:If you're switching to QuickBooks Online from QuickBooks Desktop, save time during setup by importing your QuickBooks Desktop company file. If you're importing from another program, we recommend completing the migration process before continuing with the rest of this walkthrough. Beginning the migration process after you've already started adding information in QuickBooks Online can cause issues with the data migration.

After signing in, answer a few questions about your business. This helps us set up your company file and tailor the program to better fit your needs.

The QuickBooks dashboard displays next, which serves as the homepage for all of your QuickBooks activities. If you're looking for a quick snapshot of your business's health, this is where to find it.


Tell us about your business

Review our article for more about the home dashboard.

You can now start adding information about your business.
Select Settings ⚙️, then Account and settings.

Step2_3

Complete the information in each section on the menu bar. QuickBooks asks you some questions as you proceed about what you need to do and how you plan to use the various functions. Your information is saved and automatically configures your settings. You can always adjust these settings later.

Note:If you'd like to try QuickBooks Online first without inputting any of your company's data, you can test drive QuickBooks Online with a sample company file.

The bank feed is one of QuickBooks Online's most helpful and time-saving features.

When you link your bank and credit card accounts to QuickBooks Online, recent transactions are automatically downloaded and categorized for your review. You'll have up-to-date insight into your sales and expenses with virtually no data entry required.

If you need to add older information, you can upload historical transactions manually. This is required if you want to include information that existed prior to linking your bank and credit card accounts with QuickBooks Online.

To link a bank or credit card account:

  1. Go to Bookkeeping, select Transactions, then select Bank transactions (Take me there).
  2. Select Connect account.
  3. Select your bank and sign in to your account.

Step1_1

Follow our guide to linking accounts to QuickBooks Online for step-by-step instructions.

Tip: If you can’t find your bank but still want to add your transactions to QuickBooks Online, you can also manually upload bank transactions.

If you have existing lists from another QuickBooks company or accounting application-such as those for suppliers, customers, inventory, or a chart of accounts-you can import them into QuickBooks Online.

Note:If you have already successfully imported your supplier, customer, and inventory lists from another application, you can skip to Customize your invoice.

Follow our guide to moving lists to QuickBooks Online for step-by-step instructions.

Set up your customer list

If your company handles customer transactions, you'll want to set up your customer list.

For details on how to import existing lists, see How to import customer or supplier contacts from Outlook, Excel or Gmail.

If your company handles customer transactions, you'll want to set up your customer list. To add customers one-by-one, go to Get paid & pay, select Customers (Take me there), then select New customer:

GettingStarted_GetPaid_N_Pay_en_CA.png

GetPaid_N_Pay_Customers_en-CA.png

Follow the video below on setting up customer lists for step-by-step instructions.

Set up your supplier list

Adding your supplier details to QuickBooks makes it easier and faster to select them when you need them later.

For details on how to import existing lists, see How to import customer or supplier contacts from Outlook, Excel or Gmail.

Set up your products and services

You can add new products and services manually, or import existing information from Excel.

To enter your products or services manually, go to Get paid & pay and select Products & services (Take me there). Select Add a product or service or New. Enter the details for each product or service:

Product_n_Services_en-CA.png

Set up and track your inventory

If your business manages inventory items, you can enable inventory tracking to help you track what's on hand, send alerts when it's time to restock, and show you insights on what you buy and sell.

  1. Select Settings ⚙️, then Account and settings.
  2. Select Sales.
  3. Under Products and services, select Edit pencil and ensure that both Track quantity and price/rate and Track inventory quantity on hand are set to On.
  4. Select Save, then select Done.

Step4c_1

Review our support guides about enabling inventory tracking and adding inventory products.

Invoices are an important part of running your business. Your invoice process runs more smoothly with customized invoices for individual customers.

Select + New and then select Invoice.

If you have existing invoices you'd like to import into QuickBooks, you can do so in batches.
Review our video below on creating and sending an invoice for step-by-step instructions.

Invoices are an important part of running your business. Your invoice process runs more smoothly with customized invoices for individual customers.

Select + New and then select Invoice.

Step4d_2

To customize the look of your invoice, select Customize from the bottom of the invoice. You can edit the existing template, or create a completely new style.

On the next page, you can add a logo, change the font and colour, or import a custom style:Getting_started_with_QBO_en-CA_newstyle_022222.png

If you have existing invoices you'd like to import into QuickBooks, you can do so in batches.
Review our video below on creating, customizing, and sending an invoice for step-by-step instructions.

Customize your invoices

If you're a Canadian merchant, you might want to consider QuickBooks Payments.

QuickBooks Payments is an optional subscription feature that allows customers to pay you online using trusted payment methods. When you receive a payment, QuickBooks auto-matches deposits and invoices as they flow through the system, making it easier to keep track of your income.

You can enable Payments from your QuickBooks Online dashboard, the Sales overview page, or even while creating an invoice.

Review our QuickBooks Payments overview to learn about signing up and getting started.

It's easy to add sales tax to your invoices and receipts and track how much you owe. Go to Taxes.
Step7_2
QuickBooks guides you through the process by asking a few questions about your company and how you currently manage sales tax. Review our setting up sales tax codes support article for step-by-step instructions.

If your company has employees, you can add employee data that allows QuickBooks to run payroll, create paycheques, handle labour-related taxes, track time, and more.

Note: You can't upload employee information from another application, but if you've transferred your company file from QuickBooks Desktop, your employee list transfers with it.

To add an employee, go to Payroll, select Employees (Take me there), then select Add an employee.

Complete the form and select Save.

Step8_2

Repeat until you have added all of your employees.

QuickBooks Payroll is an optional subscription feature that enables you to run payroll and pay employees through direct deposit or printed cheques. It also helps you calculate tax rates and assists with tax forms and tax filing.
To enable payroll, go to Payroll and select Set up payroll:

Step8_1

Choose the subscription level that's right for you, then fill in the requested details to get started running your first payroll.
Review our payroll setup checklist to ensure you have everything you need to get started, or view the video below on setting up payroll for step-by-step instructions.

If your company has employees, you can add employee data that allows QuickBooks to run payroll, create paycheques, handle labour-related taxes, track time, and more.

To add an employee, go to Payroll, select Employees (Take me there), then select Add an employee.

Complete the form and select Save.

If your company has employees, you can add employee data that allows QuickBooks to run payroll, create paycheques, handle labour-related taxes, track time, and more.

To add an employee, go to Payroll and select Add an employee.

Complete the form and select Done.

Adding users allows them the opportunity to help you manage your books, depending on the level of access you grant.

QuickBooks Online has five different user types:

  • Primary administrator
  • Company administrator
  • Standard users
  • Reports only users
  • Time tracking only users

Select Settings ⚙️, then Manage users. By default, the person who set up the QuickBooks Online account will be the Primary administrator, but you can assign that role to another user if you prefer.

In most cases, you can customize both the user and their level of access. You can change or adjust the access you grant your users at any time.

Step9_1

You also have access to the Audit log. This feature is helpful for when you want to see the actions a specific user has taken within QuickBooks Online. You can also select Settings ⚙️, then Manage users. Under the Action column, select View user activity from the dropdown menu.

Step9_3

If you use an accountant, you can invite them to run your QuickBooks company. Here's how:

To invite an accountant, go to Bookkeeping and select My Accountant .

  1. Select Settings ⚙️, then Manage users.
  2. Select the Accounting firms tab, then enter their email address into the text field.
  3. Select Invite.


Step9_4

  1. Select the Profile icon at the top right, then Manage your Intuit Account.
  2. On the Intuit Accounts Settings page, select Data privacy.
  3. On the Notifications page, select View, to see more notifications options.
  4. Enable Newsletters to receive the latest business intelligence and QuickBooks products news.

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