Anyone else experiencing problems printing the T-183 ?

24Canadian · ‎March 11, 2024

I have Profile installed on both my home desktop, and on my laptop that I use for remote locations.

The laptop absolutely refuses to print the T-183 - all other forms are ok.

The desktop does print the T-183, but uses a different method than the other forms. The other forms all print seamlessly, but when it comes to the T-183, the print session quits after printing and has to be manually reset to continue.

Anyone else having similar issues?

Mario B · ‎March 12, 2024

you are aware that you need an internet conncection to print the T183?

24Canadian · ‎March 12, 2024

OK, that explains the laptop. Never had this issue in the past - would have been nice if Intuit would inform us!

Still doesn't explain the issue with the desktop stopping print jobs with the T-183 & have to manually restart.

Mario B · ‎March 13, 2024

WE have some information there for FPS printing, which uses internet

https://profile.intuit.ca/support/en-ca/help-article/printers/profile-t2-print-changes/L6fWW9Gcc_CA_...

For the desktop, sometimes the FPS printing is slow, or the server might be unavailable. It should not be very common though.

24Canadian · ‎March 13, 2024

Thanks Mario, things are working again!

Probably why I didn't read this is it appears to be info for just T-2 returns, not the T-1's