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Jody Bartel
Level 1

Update of print status after batch printing

Our Profile 2021 does not update the print status to printed after we do a batch print.  In the form selection I have changed the status after printing to printed but still does not update the file.  Is this an update still to come or am I missing something.

4 Comments 4
Andrea Smith76
Level 1

Update of print status after batch printing

I am encountering the same issue. Have you been able to fix this?

If I print the returns individually the status will change but not if I use Batch Print.

Jody Bartel
Level 1

Update of print status after batch printing

Still no fix yet and I downloaded the latest update this morning (2021.3.5).  Was back on the phone with them this morning and they say it will be corrected in the next update.  So I guess we wait and see.

Andrea Smith76
Level 1

Update of print status after batch printing

Thanks Jody

I also installed the update last night to see if it would help

Jody Bartel
Level 1

Update of print status after batch printing

Still have not heard anything back form Profile as the level 2 support was supposed to look into it and call me back.  This is beyond frustrating at the extra work it is creating .