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I have had clients come back to me to say that what CRA assessed them for was different from what I filed. When I investigated it, the discrepancy is the Federal Tax, one client had a difference of almost $400.00 lower than what Profile Assessed. I redid the taxes only to get the same result. Is CRA off or is Profiles formula's off?
Please call the helpline. You will need the Notice of assesment and the tax file so that we can compare.
When something like this happens, I pull the NOA from the CRA website and start comparing with what Profile has. It's not the easiest process, as CRA gets creative in where they group things. But it's a necessary step to try to reconcile the two reports.
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