As stated waaaaay back at the beginning.....I do not have time to figure out conditional formatting at this time of year. This is not my 'thing'. This is nothing to do with GST forms. The client may or may not qualify for GST. They may or may not qualify for child tax credits. They may or may not need to make instalments. They may or may not have to sign a T1032 or a T1135. This is a common problem on every single client letter. I have to open the letter on each return, determine if it's going to span more than 1 page for no good reason, and personalize it to get rid of as many gaps as I can.
And, by the way, getting rid of the deceased letter and making the regular letter look like the return is for someone else is not a great look either.
We've been with Profile basically from the beginning, and the price goes up and the quality goes down. Sad....
