Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
anyone else having the printout of the Summary show the taxpayer's names WAAAAY off line with the columns? Profile? can you fix this, please?
Yes I''m having the same problem does any one no how to correct that
I would suspect Profile needs to address this. That, and the great gaps in the letter when certain conditons are not met for various paragraphs in the letter template.
ITs not the T1 Summary, but the Tax summary. But yes, is Profile going to fix this issue? Especially on coupled returns. The names are waaayyyy way off!
One would hope.......
Only in 2023 year! Previous years are fine.
Yes, I know that. Not a problem in prior years. And, again, I hope Profile is addressing this.
The names at the top of the 4 columns are WRONG! Embarrassing when showing to clients especially when comparing Pension Income Splitting. PLEASE FIX THIS!!!
this should be fixed bythe update 4.0 today
This will be fixed by a new update scheduled for tomorrow.
That's great! Now, about that letter.......I am having to 'personalize' a large percentage of the letters to remove all the extra line spaces. Not sure why this is a problem this year, but PLEASE somebody check it out!
It would be easier to modify the template so that it can apply to all clients, and you only have to do it once. There was a change to the GST form this year, thats probably the reason.
Regarding the letter: it is the conditional formatting that is the problem. Profile selects which 'messages' it inserts depending on the conditions in the return. I HAVE modified the phrase concerning instalments. We prefer to let CRA send them notices of expected instalments. BUT there are several spaces inserted between other paragraphs that, depending on the message sent to the client, causes it to leave great gaps in the letter. It looks very cheap.
I've attached a screenshot. This is NOT the worst, but a recent file fresh in my head.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here