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Connect bank and credit card accounts to QuickBooks Online

Learn how to add your bank and credit card accounts to automatically download your recent transactions.

Online Banking (also known as Bank Feeds) is one of QuickBooks Online’s most helpful and time-saving features. If you connect an account, QuickBooks automatically downloads and categorises your bank and credit card transactions for you. It enters the details for you so you don't have to enter transactions manually. Then all you have to do is approve the work.

You get an up-to-date view of your sales and expenses with virtually no data entry required.

Step 1: Connect a bank or credit card account

Connect bank and credit card (including PayPal) accounts you use for your business.

You can connect as many accounts as you need. Feel free to connect accounts you use for both business and personal purchases, but you'll need to sort your personal expenses as you go.

  1. Go to the Banking menu or Transactions menu.
  2. Select Connect Account on the landing page, or select Add account or Link account if you've already created an account.
  3. Search for your bank. You can connect most banks, even small credit unions.

    Tip: If you can’t find your bank on the list but still want to add your transactions to QuickBooks Online, you can manually upload bank transactions from a CSV file.
  4. Select Continue. Then enter the username and password you use for your bank's website in the pop-up window. It may take a few minutes to connect. You'll see onscreen instructions if your bank requires additional security steps.
  5. Select the accounts you want to connect (savings, current, or credit card) to QuickBooks. You should see all of your accounts tied to your financial institution and can connect as many as you need.
  6. For each account, select the account type from the dropdown. These are accounts currently on your chart of accounts.

    Don't see your account?

    If you're new to QuickBooks Online or don't see the option in the dropdown menu, select + Add New. This creates a new account on your chart of accounts.

    • To create a new bank account: Select Savings or Current for the Detail type. Fill out the rest of the form. Then select Save and close.

    • To create a new credit card account: Change the Account type to Credit Card. Fill out the rest of the form. Then select Save and close.

  7. Select the date range for the download. Some banks download the last 90 days of transactions, others go back as far as 24 months.
  8. Select Connect.

Did you already add a bank account to your chart of accounts, but didn't connect it? No problem. As an alternative, you later on from your chart of accounts to start downloading transactions. Note that this only works for bank accounts, not credit cards.

  1. Go to Accounting menu and select Chart of Accounts.
  2. Find the account you want to connect.
  3. Select the small arrow ▼ icon next to Account history from the Action column.
  4. Select Connect bank.
  5. Follow the onscreen instructions.

Step 2: Download and categorise your recent transactions

Now that your accounts are connected, QuickBooks Online will automatically download transactions so you don't have to enter them manually.

All you have to do is review and approve the way QuickBooks categorises them. Here's how to review and categorising downloaded transactions.

If you're having problems downloading or get an error, here's how to fix them.

Step 3: Keep your accounts up to date

You can easily change the account type of a connected bank account, rename it, add a description or detail type, or make it a sub-account of another bank account.

If you ever need to update your bank or credit card info, like your username or password, you can edit them directly from the Banking menu.

  1. Go to the Banking menu or Transactions menu.
  2. Select the Banking tab.
  3. Select the Edit ✎ icon in the tile for the bank account you want to update.
  4. Select Edit sign-in info.
  5. In the Account dialog, update the account as needed in the fields provided.
  6. Select Save and connect.

This is also where you can disconnect the account from online banking. Disconnecting the account doesn't remove the account from the Chart of Accounts or delete your transactions. It just stops QuickBooks from downloading new transactions.

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