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Intuit

Update the payment method or info for your QuickBooks Online subscription

Learn how to update your credit card information for your QuickBooks Online subscription.

You can pay for your subscription with Mastercard, Visa, Discover Card, or American Express. Here’s how.

Note: If you subscribed to QuickBooks Online through an app store, you can update your payment info directly through it. If not, you can update through a web browser.

Edit your card info

  1. Sign in as the Master or Company Admin.
  2. Go to Settings ⚙, then select Account and Settings.
  3. From the left menu, select Billing Subscription.
  4. Select Edit ✎ beside your payment method.
  5. Update your credit card info.
  6. Make sure the address in QuickBooks is the same as the one on your credit card statement.
  7. Once everything’s good, select Confirm card or Save.

I have a QuickBooks Online subsription with Payroll.

If you have QuickBooks Online bundled with Payroll, updating your credit card info in QuickBooks Online automatically updates your payroll subscription.

I have an Intuit Online Payroll subscription.

If you have Intuit Online Payroll stand-alone subscription, here's how to update your credit card info for your subscription.

  1. Go to Setup.
  2. In the Billing and Service section, select Billing information.
  3. Update your credit card information.
  4. Select OK.
  5. Select the Same as business address checkbox.
    Note: If you get an error when saving the new credit card info, you may need to update or re-enter the Billing Address. Make sure your address doesn't have any special characters or unnecessary spaces.
  6. Select OK.

I subscribed through an app store.

If you subscribed to QuickBooks Online through Google Play (Android) or App Store (iPhone or iPad), follow these steps to update your payment info:

Google Play (Android)

  1. Open a web browser.
  2. Sign in to your Google Wallet account. Then, select Payment methods.
  3. Find the card you want to update, then select Edit.
  4. Make the necessary changes, then select Save.

App Store (iPhone or iPad)

  1. Go to your device’s Settings menu. Then, select iTunes App Store.
  2. Select your Apple ID, then View Apple ID.
  3. Enter your Apple ID password.
  4. Under Subscriptions, select Manage.
  5. Select your QuickBooks Online subscription, then make the necessary changes.

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