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Intuit
55 helpful votes

Change bank account information

Learn how to change your bank account information in Online Payroll.

Do you have a new bank account? You'll need to change your company bank information on your payroll account. (You can only use one bank account for your direct deposit and electronic services.) We show you how.

Verify test transactions

When changing bank accounts, we'll verify your new account with a test transaction. A few things to know about test transactions before you get started.

  • After changing your bank account information, a test transaction should appear in your bank statement in 2-3 business days.
  • This amount should be a debit and credit of less than a $1.00.
  • You can call your bank or check your bank statement online to verify the amount.

Change your bank account

Intuit Online Payroll

There are 2 ways to update your bank info:

Option 1

  1. Go to Setup and select Update Electronic Services.
  2. Select Add / Edit Electronic Services.
  3. Select Continue until routed to add enter bank information page.
  4. Add your new bank account information, then Continue.
  5. Go through the service setup.

Option 2

  1. From the Setup tab, select Direct Deposit.
  2. Select Edit, then enter new bank account information.
  3. Select OK.

QuickBooks Online Payroll Enhanced

  1. Go to Settings and select Payroll Settings.
  2. Under Bank Accounts, select Company.
  3. Update bank information in QuickBooks
  4. Connect bank to QuickBooks using routing and account numbers
  5. Enter bank account and routing number in QuickBooks
  6. QuickBooks verifying new bank account
  7. After making the changes, update your bank account in the export preferences. This ensures the paychecks processed through the new bank account are properly listed in the correct check register.

FAQ

You have to wait until the verification debit or test transaction offloads. It usually offloads after 5:00 pm as long as the bank information was entered on a business day. As soon as it offloads, you will have the option to verify the test transaction. The test verification must fail in order to update the bank account info. To fail the verification process:

  1.  Go to Settings and select Payroll Settings.
  2. Select Company under Bank Accounts.
  3. Enter any 2 digits like 01, and hit Verify. Do this 3 times.
  4. Entering test transaction 3 times fails the verification. Once the verification fails, you will have the option to update your bank account info. Enter the correct bank info.

No. Updated bank account information will automatically apply for both  E-File and Pay and direct deposit.

You can only use and enter 1 bank account info for paying direct deposit payroll and tax payments in your online payroll.

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