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Intuit
5 helpful votes

Find QuickBooks Desktop product and license info

Learn how to find important information about QuickBooks Desktop and related products.

Here’s how to find important product information for QuickBooks Desktop and connected products, including:

  • Product name
  • Product number
  • Version
  • License number
  • Release

Find your product number, license number, version, and release

QuickBooks Desktop (Pro, Premier, or Enterprise):

  1. Open QuickBooks Desktop.
  2. Press the F2 key.
  3. Look for your product name, product number, and license number in the Product Information window.
  4. Look for your release at the end of the product name.This image shows the top section of the Product Information window which lists your product name, release, license number, product number, and other important info.
    Tip:

    If you bought a digital version of QuickBooks Desktop from our website, your product info is the original purchase confirmation email.

    If you purchased QuickBooks from a retail store, look for this label on the original packaging next to the UPC Code.

    This image shows the label on the original packaging of the QuickBooks Desktop Box. The license number is at the top, product number on the bottom.

    As long as you registered your product, you can always get your info online. Visit your account management portal (CAMPS) to get your product and license number.

    If didn’t register your product and can't find your license number, use the License Look Up tool.

  5. Look for your version in the Version Used on File section. The list is sorted by date with the oldest version at the top and most recent at the bottom.This shows the versions used for this company file.

QuickBooks Basic and Enhanced Payroll (for Desktop)

  1. Open QuickBooks Desktop.
  2. Go to the Employees menu, then select Payroll Center.
  3. Select the Payroll tab. You’ll see your version in the Subscription Statuses window.

QuickBooks Desktop for Mac

  1. Open QuickBooks Desktop for Mac.
  2. Go to the Help menu, then select Product Information.

QuickBooks Merchant Services or QuickBooks Payments

There’s no need to get your version or release number. Updates to Merchant Services and QuickBooks Payments are all handled for you outside of QuickBooks!

QuickBooks Point of Sale (POS)

You can check the version and release directly on your POS.

  1. Go to the Help menu and select About Point of Sale.
  2. Look for the edition and version on the Product line.

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