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Reset your user ID or password for QuickBooks Online Payroll

SOLVEDby QuickBooksIntuit Online Payroll147Updated August 02, 2022

Learn how to reset your user ID or password for Online Payroll.

Did you forget your user ID or password for your QuickBooks Online Payroll account? We'll help you reset your information. Just follow the steps below.

Reset User ID

If you forgot your User ID you can reset it by following these steps.

  1. Select I forgot my user ID and password.
  2. You will be asked to enter your phone number and email address.
  3. After entering your email address, you will receive an account recovery email.

Reset password

If you forgot your password, you can reset it by following these steps.

  1. Select I forgot my user ID and password.
  2. You will be asked to enter your phone number and email address or user ID.
  3. After entering your email address, you will receive an account recovery email.
  4. Select Reset password.

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