Learn about Accounting Agent features

Your Accounting Agent is one of the AI agents you get with QuickBooks Online Essentials, QuickBooks Online Plus, and QuickBooks Online Advanced subscriptions, as well as Intuit Enterprise Suite. It's here to help with powerful AI suggestions and automated features.

Accounting Agent and bank transactions

QuickBooks comes with a full set of AI-powered features to help you take care of your bank transactions. Continue reading for info on features specific to the Accounting Agent that help you automate your accounting further and save even more time.

See what’s ready to post

Ready to post groups the transactions that your Accounting Agent has the most to go on and is very confident you'd be able to post with the provided AI-powered suggestions (category, customer, vendor, etc.).

You'll see a banner when you have transactions like this that are ready to post—both in your business feed and your bank transactions page. You can review and then post them all with a single click. You can also make any changes first, if needed.

Stay in the loop on work done for you with auto-post

Auto-post lets you know what transactions the Accounting Agent was able to match or post for you automatically. This feature is built so that you stay in control and know any time work was done for you.

Here's what the Accounting Agent can auto-post for you:

• Specific invoices: The Accounting Agent matches bank transactions that were for invoices you sent via QuickBooks. This happens when an invoice was paid via a payment link on the invoice. Details from beginning to end are handled by QuickBooks once you send the pay-enabled invoice.
• Rules: The Accounting Agent lets you know about transactions that were posted for you based on rules you set up. Learn more about rules.

You'll see what was auto-posted for you in your business feed. In the posted tab, you'll also see the RULE and AUTO badges on any transaction that was auto-posted.

Request more information on transactions

Sometimes you need more info on what transactions were for. Now you can request details and files by sending a single link for your accountant, client, or team to reply to. Your Accounting Agent helps automatically verify the right receipts are uploaded and that enough detail is provided. This helps reduce back and forth conversations and delays.

Learn how to request more information on a transaction.

Advanced Accounting Agent features

These features are available with QuickBooks Online Plus, QuickBooks Online Advanced, and Intuit Enterprise Suite subscriptions.

Use AI-powered reconciliation to save time

When you reconcile your bank accounts, you can now get AI support in finding possible issues. This can save you hours of tedious searching and guess work. Your Accounting Agent will provide clear explanations of any issues it finds and how to resolve them.

Other enhancements include improved layout for efficiency: collapse and expand your summary table, and see your statement and QuickBooks transactions all in the same view for quick comparison.

To start an AI-powered reconciliation

Follow this link to complete the steps in product

1. Select a reconcile time period.
2. Select the account you'd like to reconcile.
3. Upload your bank statement. 
   Important: While this feature is in its early stages, a human reviewer will verify that the AI statement extraction was accurate. Human reviewers provide quality assurance to improve accuracy. You may need to leave and return to reconciling a few hours later while this process completes. 
4. Once complete, the Accounting Agent extracts the information from your bank statement and fills in the beginning and ending balances for you. Select Begin reconciling to continue. 
5. If there are any potential issues, your Accounting Agent lets you know at the top of the page. Each transaction with a potential issue shows "Review" in the status column. 
6. Use the details in the Explanation column to help assess what action you may need to take to resolve any issue.

Find potential accounting issues in your reports

When you view your reports, QuickBooks gives you insights on new or unusual trends it sees. Your Accounting Agent can review and analyze the trends for potential accounting issues on your Balance Sheet or Profit & Loss reports. If it finds any issues, the agent shows you the root cause. You'll also get a detailed report to help you resolve the issue. Use this feature as a supplemental review so you can close your books with confidence.

Note: This is currently available across a majority of Balance Sheet and P&L accounts, but not all of them. Some of the top issues the agent can find are: AR/AP aging issues, duplicate transactions, miscategorizations, and income that should have been deferred.

To view your insights and review them with the Accounting Agent

Follow this link to complete the steps in product.

1. Select either your Balance Sheet or Profit & Loss report.
2. Select the Insights button above the report.
3. Select Review with AI. The Accounting Agent takes a few seconds to generate a root cause analysis for anything that stands out among the displayed trends as having a root cause related to issues with accounting. 
4. If any potential accounting issues are found, you'll see an icon below the insight. Select it to view the root cause. Or, select the Suggested by AI icon in your report. 
5. View the insight and root cause summary. Select View detailed report to get a PDF with an expanded explanation to help you assess if any action is needed on your part to address potential accounting issues.