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Find out more about mobile check deposit

SOLVEDby QuickBooks14Updated 1 week ago

Find out more about mobile check deposit for QuickBooks Checking using the QuickBooks Mobile or QuickBooks Money apps. 

Use mobile check deposit to deposit your checks remotely anytime and anywhere you are. Here’s what you need to know.

Frequently asked questions

What are the requirements for mobile check deposit?

Mobile check deposit is offered by QuickBooks Checking and is subject to eligibility criteria. Your QuickBooks Checking account must be active and in good standing.

Are there any fees associated with using mobile check deposit?

There are no fees to use mobile check deposit. 

What kind of checks can I deposit?

All checks must be in your name, endorsed by you, and drawn on a bank account in the US or a US territory. If you meet this criteria, you can deposit the following types of checks:

  • Business checks
  • Personal checks

We don’t accept these types of checks:

  • Non-demand deposit account (post no debits)
  • Credit card check
  • Line of credit, home equity, or a brokerage check
  • Foreign checks (routing number not registered by the American Banking Association)
  • Travelers checks
  • Savings bonds
  • US Treasury checks
  • 3rd party checks (not payable to you)

How many checks can I include in one deposit?

You can deposit one check at a time.

What are the endorsement requirements when depositing a check?

Sign your name legibly on the back of the check using blue or black ink. Then, write For mobile deposit only after your signature.

Why do I have to write “For mobile deposit only” on the back of my check?

Green Dot is a federally regulated bank and they require users to write For mobile deposit only on the back of their checks.

Does mobile check deposit accept checks in a foreign currency?

No, we only accept checks written in US dollars.

When will my money be available? 

On average, it can take up to 5 business days to receive your funds. We’ll notify you when the money is in your account. You can also sign in anytime and check your transaction history.

What should I do with the original check after making a mobile deposit?

Write Deposit Complete on the front of the check as a reminder that you performed a mobile deposit. This is also to make sure the check isn’t redeposited.

Keep the check for 14 days in case we need it for verification or research.  After 14 days, you can shred the check or continue to keep it for your records.

How will I know if there’s a problem with a check after I submit it?

We’ll notify you by email if your check gets rejected or returned. If rejected, we’ll resubmit your check. If we’re still unable to process your check or if it’s returned, you’ll need to follow up with the check writer.

Can I deposit or cash a check elsewhere if it was rejected?

Reach out to the check writer first. You can try and cash or deposit your check elsewhere.

Are there any transaction limits on mobile deposit?

To see your transaction limits, sign in to your account on a mobile device. We’ll display your limit when you begin the check capture process.

Can I cancel a pending mobile check?

No, not after you’ve already submitted it.

Why was money removed from my account?

There are two reasons money is removed from your QuickBooks Checking account after you use mobile check deposit:

  • The check writer’s issuing bank notified Intuit that the check was returned. If this happens after the funds were deposited into your QuickBooks Checking account, Intuit will reverse the deposit and advise you to follow up with the check writer. 
  • Your customer disputed the charge with their bank

Learn more about how to handle chargebacks.

I want to close my Payments or QuickBooks Checking account, is there anything I need to do?

Sign in and download any check images you may need to retain for your records. Then you can cancel your Payments or QuickBooks Checking account.

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