Connect with contacts in the QuickBooks Business Network

The QuickBooks Business Network lets you directly connect with your customers and vendors. 

For a better experience, open this article in QuickBooks Online. Launch side-by-side view
 
After you learn about the QuickBooks Business Network, verify the contact information for your business. Then, send a connection invitation to your customers or vendors.

Verify or update your business contact information

Before you connect with customers and vendors in the network, verify or update your the contact information for your business. 

After you send or accept a QuickBooks Business Network invitation, your customer-facing contact information is shown to your customers or vendors.  

To verify or update your business contact information, follow these steps. 

1. Sign in as a Primary admin or Admin (Company admin).
2. Go to Settings ⚙ and select Account and settings.
3. Select the Company tab.
4. Verify or update the following contact information:
   • Company name
   • Customer-facing email
   • Company phone
   • Website
   • Customer-facing address
5. Select Save, then Done.

Connect with contacts in the QuickBooks Business Network

In QuickBooks Online, search the QuickBooks Business Network. Then, add contacts by selecting New customer or New vendor. 

Note: You can send and receive invitations to connect from QuickBooks Online and the QuickBooks app on your iOS or Android device.

To connect with contacts in the QuickBooks Business Network, follow these steps. 

Follow this link to complete the steps in product. 

1. Enter the name of the business you want to connect with in the Company name field. 
2. Select the business you want to connect with. For privacy reasons, the business' email, phone number, and full address are partly hidden until an invitation to connect is sent or accepted. The business’ website, city, state, and ZIP code are visible for identification. 
3. Select Save and send request. This sends the business an email invitation to connect. This also adds the business to your Customer or Vendor list. 

After your customer or vendor accepts the invitation, their complete contact information becomes available to you. Then, you can send and receive invoices and bills  through the network.

Note: You can manually add contact details for your customer or vendor. However, changing the information in any of the fields with a link will stop automatic updates from the QuickBooks Business Network.

Next steps

• Use Accouts Payable automation
  The QuickBooks Business Network includes Accounts Payable (A/P) automation. After you send an invoice to a customer you’re connected to in the QuickBooks Business Network, the invoice is emailed to them. It also automatically appears in their QuickBooks account as a bill to review and pay.After you connect with vendors, you can also add bills automatically. 
  
  Learn more about Accounts Payable automation.
• Manage your connections and invitations in the QuickBooks Business Network.