Here's what you need to know about QuickBooks Desktop service discontinuation. This includes helpful info about how to move to QuickBooks Online.
We notify you in advance (through the mail, email, in-product notifications, and this page) as services for older versions of QuickBooks Desktop are scheduled to be discontinued.
- When does service discontinuation happen?
- What does service discontinuation mean?
- Move to QuickBooks Online
- Move to QuickBooks Desktop Pro Plus, Premier Plus or Enterprise
- Frequently asked questions
When does service discontinuation happen?
After May 31, 2023, access to add-on services will be discontinued for QuickBooks Desktop for Windows 2020. This includes all versions of QuickBooks Desktop Pro, Premier, and Enterprise Solutions v20.
If you don't use any of the add-on services in QuickBooks Desktop 2020, your product will continue to work for you. You won't be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks Desktop. Also, discontinued versions won't receive the latest security patches and updates.
In addition to QuickBooks Desktop for Windows 2020, there are a few other Intuit products that are affected by the discontinuation of add-on services.
What does service discontinuation mean?
Your access to QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking, and other services through QuickBooks Desktop 2020 software will be discontinued after May 31, 2023. This also means you won't receive critical security updates starting June 1, 2023. If you receive any security updates before this date, install them.
Products affected by service discontinuation after May 31, 2023.
- QuickBooks Desktop Pro 2020
- QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
- QuickBooks Enterprise Solutions 20
- QuickBooks Premier Accountant Edition 2020
- QuickBooks Enterprise Accountant 20
- QuickBooks Desktop for Mac 2020
Move to QuickBooks Online
We want to make sure your move experience is as seamless as possible. Here’s what you need to know to switch to QuickBooks Online.
QuickBooks Online offers features such as automatic bank account updates, the ability to access your books anywhere you have internet access, and more. For the full list of subscription features, check out the QuickBooks Online pricing page.
How will the move go?
You can check out Move your QuickBooks Desktop file to QuickBooks Online for more detail on how to switch to QuickBooks Online.
Need expert help with the move?
When you switch to QuickBooks Online, you get unlimited customer support.
How long does it take to move to QuickBooks Online?
In most cases, you can move to QuickBooks Online in less than an hour. The larger your company file, the longer it takes.
What happens to my company data?
When you move to QuickBooks Online, you're QuickBooks Desktop file is left unchanged. You can continue to maintain your books in QuickBooks Desktop while you complete the setup of your QuickBooks Online company. You can check out Learn how features and data move from QuickBooks Desktop to QuickBooks Online for more detail on how your data is moved.
Move to QuickBooks Desktop Pro Plus, Premier Plus or Enterprise
If you'd like to stay on QuickBooks Desktop, upgrade to the QuickBooks Desktop version that's right for you.
Frequently asked questions
Still have questions about service discontinuation?