QuickBooks Desktop Payroll discontinuation policy

Learn more about service discontinuation policy in QuickBooks Desktop Payroll.

Here's what you need to know about service discontinuation, important dates, and essential info.

What does service discontinuation mean?

Service discontinuation means your QuickBooks Desktop 2022 software won't be supported, and you won't have access to services from within your QuickBooks such as Payroll, Online Banking, and Merchant Services.

To learn more, see QuickBooks Desktop service discontinuation policy.

Why does Intuit discontinue older versions of QuickBooks Desktop?

We're committed to developing straightforward financial tools that help you today and grow with you tomorrow. But it's a balancing act to make QuickBooks better and easier to use while still supporting older versions of the software.

What happens to my payroll service

• QuickBooks Desktop Payroll Basic — Your paychecks won't calculate any taxes. You won't be able to send payroll to Intuit for processing, including direct deposits. Your payroll subscription will be deactivated, followed by a refund for the unused part of your payroll subscription.
• QuickBooks Desktop Payroll Standard and Enhanced — Your paychecks won't calculate any taxes. You won't be able to send payroll to Intuit for processing, including direct deposits, or send payments and filings using E-File & Pay. Your payroll subscription will be deactivated, followed by a refund for the unused part of your payroll subscription.
• QuickBooks Desktop Payroll Assisted — You won't be able to send payroll for processing, including direct deposits. Intuit will no longer be responsible for filing payroll tax returns and W-2s for 2025. Paycheck tax calculations will be incorrect and the payroll service will be canceled.
  • Intuit will file and pay your 2nd Qtr Taxes. To remove the payroll service from your company file in QuickBooks, go to Employees > Send Payroll Data, then Send.
• Annual Support Plans — Any Annual Support Plans you're currently on will continue to work until your annual subscription expires.

Consider moving to QuickBooks Desktop Enterprise or QuickBooks Online

While we will continue to support subscription renewals for existing QuickBooks Desktop Plus customers, we encourage our customers to consider moving to QuickBooks Desktop Enterprise or QuickBooks Online.

Whether you're looking for cloud-access, higher efficiency, or greater customization, we have options that meet your business needs. It's now easier than ever to move to a different QuickBooks accounting solution. If you're interested in making a switch, schedule a consultation now.

Frequently asked questions