Add multiple shipping addresses to a customer record

In QuickBooks Online, you can save multiple shipping addresses for a single customer. This allows you to choose between different locations when creating invoices for the same client.

If you'd like to make it easy for your customers to pay an invoice online, check out QuickBooks Payments rates and apply.

For a better experience, open this article in QuickBooks Online. Launch side-by-side view .

Prerequisites

• A customer record must already exist in your account.
• Customers need a separate shipping address saved before you can add it to invoices.

Add a unique shipping address

Before you can manage multiple addresses, you must first establish a unique shipping address that differs from the billing address.

To add a unique shipping address to a customer record, follow these steps. 

1. Go to All apps , then Customer Hub, then Customers (Take me there).
2. Select Customers, then choose the specific customer you want to edit.
3. Select Edit.
4. Go to the Shipping address section.
5. Uncheck the Same as billing address checkbox.
6. Enter a unique address.
7. Select Save.

Add additional shipping addresses

Once a separate shipping address is established, you can add further locations to the customer's profile. You can add up to 30 shipping addresses per customer. 

1. Go to All apps , then Customer Hub, then Customers (Take me there).
2. Select the customer you want to edit and select Edit.
3. Go to the Shipping address section.
4. Select + New address to save a new location.
5. Enter the new address information.
6. Check the default shipping address setting to ensure the primary location is correct.
7. Select Save.

Related links

• Create invoices in QuickBooks Online
• Edit customer info in QuickBooks Online