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Use the QuickBooks mobile app to receive invoice payments

by Intuit Updated 1 week ago

Learn how to use the QuickBooks mobile app to receive payments.

Use the mobile app to receive invoice payments. Here’s how.

Receive invoice payments with Apple mobile devices

  1. On your iPhone, tap on the Menu , then select the ALL tab.
  2. On your iPad, tap on the Dashboard.
  3. Select Invoice Payments.
  4. Tap on the plus + icon. The Receive payments screen appears.
    1. Tap on the Customers tab to find the customers with open balances.
    2. Tap on the Open Invoices tab to find the invoices that are open or partially-paid.
  5. Select the customer who paid you. The "Edit or add invoices" screen appears.
  6. Select the checkbox for the invoice that the customer paid, then select Next.
  7. Tap on Record payment.
  8. Select the payment method from the Payment method ▼ dropdown. Tap on Save.
  9. Tap on Record Payment to save.
    Note: The paid invoice shows as “Receive payment” in the Invoice payments screen.

Receive invoice payments with Android mobile devices

For Android version 29.7.0:

  1. Tap on the Menu , then tap on the ALL tab.
  2. Select Receive payments. The Invoice Payments screen appears and shows the list of paid invoices.
  3. Tap on the plus + icon.
    1. Tap on the Customers tab to find the customers with open balances.
    2. Tap on the Open Invoices tab to find the invoices that are open or partially-paid.
  4. Select the customer who paid you. The “Edit or add invoices” screen appears.
  5. Select the checkbox for the invoice that the customer paid, then select Next.
  6. Tap on Record payment.
  7. Select the payment method from the Payment method ▼ dropdown. Tap on Save.
  8. Tap on Record payment to save the invoice payment.
    Note: A credit appears when you enter a payment amount and don’t select a transaction.

For Android versions earlier than 29.7.0:

  1. Tap on the Menu ☰, then tap on the ALL tab.
  2. Select Receive payments, then tap on the plus + icon. 
  3. A pop-up window appears on the "New receive payment" screen.
  4. Select Next, then select a tab from the window that appears. 
  5. Tap on Record payment, then select a tab from the window that appears.
  6. Tap on the plus + icon.
    1. Select the customer who paid you.
    2. You can also tap the search icon, then enter the customer's name.         
  7. Select the payment method from “How did you pay? (Required)”.
  8. Enter the payment amount received in the Amount.
    • The payment amount you enter applies first to the oldest open invoice.
    • You can enter different amounts for any open invoice or select the checkboxes to display their balances.
    • If the payment is more than the total of open invoices, the Unapplied amount appears.
  9. Tap on Save.
QuickBooks Online App for AndroidQuickBooks Online App for iOS

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