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QuickBooks Desktop cloud hosting powered by Rightworks

by Intuit Updated 7 months ago

Learn how Rightworks makes it easy to work with your team through cloud-enabled QuickBooks Desktop.

Rightworks lets you and your team work together in QuickBooks Desktop—online and anywhere. Sign up to a Rightworks hosting plan that fits your business needs and take advantage of the same QuickBooks productivity tools.

What hosting plans can I get?

Pick a plan and invite your team within minutes. Check out this comparison chart to learn more.

Note: As of October 12, 2021, cloud access packages will only be offered for Enterprise. Cloud access or any other remote packages won't be available for QuickBooks Desktop Pro Plus or Premier Plus.

What QuickBooks versions are compatible with Rightworks?

Rightworks can host supported versions of QuickBooks Desktop Pro, Premier, and Enterprise. Intuit will only sell Enterprise Cloud Access offered in the Deluxe, Classic and Core packages.

How does a hosted QuickBooks Desktop differ from a normal setup?

Through Rightworks, you can access QuickBooks anytime and anywhere. It lets you and your team work on the same QuickBooks company.

All you need is an internet connection to use all of QuickBooks’ accounting and productivity tools.

What are the benefits / limitations of cloud hosting?

QuickBooks updates and reinstallation

When it’s time to upgrade QuickBooks, you’ll receive email instructions on how to do so. Or, see instructions on how to install QuickBooks from your Rightworks My Account portal

If you need to reinstall, run a repair, or need more assistance, contact Rightworks.

Updates also run automatically for your payroll. If you want to know when a specific payroll update will be available, you can email support@rightworks.com.

System settings
When it comes to system settings, you don't have to worry. Things like firewall exceptions, advanced browser settings, and email ports are set up automatically for your QuickBooks Desktop.

File storage
You won't be able to access your QuickBooks installation files or your computer's local drive through Rightworks. But you can use Rightworks' File Manager to move files in and out of your Rightworks cloud.

Backup benefits

Your data is automatically stored as a 90 day rolling backup. Each day has its own backup and each backup is duplicated in multiple locations. We do sometimes hold data for longer but will not promise availability beyond 90 days.

QuickBooks tools
If you need to run troubleshooting tools like File Doctor, QBRefresher, and QBInstall, or set up add-ons like Shipping Manager, contact Rightworks support to get help.

Connected Apps

What kind of apps can I host with cloud access?

Get more done and keep all your data in one place by syncing apps with QuickBooks like Microsoft Office and Google Chrome. Connect more than 200 additional apps with the Deluxe subscription. Apps are not included with a hosting subscription, but you have the ability to use the application in a hosted environment.

The Core cloud subscription can host any app that uses the QuickBooks web connector and Bill.com. Classic cloud subscription has all of these app integrations as well as Avalara, Dext, Fathom, Qvinci, and Tallie. 

Note: The installation and usage of third party apps requires Rightworks to maintain, update, manage and secure connections. This requires resources and server space which have costs associated.  

Will my cloud access plan host my existing Office 365 plan?

We support apps for Enterprise, Business Premium, E3 and E5. 

What kind of support do I get?

We’re always here to help. Here’s a guide on who to contact regarding specific issues.

Intuit supportWhether you choose to install your QuickBooks on your computer or host it through Rightworks, we’re here to back your business.

Except for certain issues that would require help from Rightworks support, we can help you with anything QuickBooks-specific—from payroll concerns to performance issues. You can get in touch with us anytime. Or visit QuickBooks Community to learn more about QuickBooks, whether you’re a long-time user or still getting started.

Rightworks supportAfter signing up, Rightworks will help you with hosting setup and installation.

They're ready to support you with any hosting or login issues, app setup, adding new versions of QuickBooks, and even uploading or downloading your files.You can talk to a Rightworks support specialist, or visit their support site.Find out more about support for hosted QuickBooks.

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