Understand cloud hosting by Rightworks

Rightworks cloud hosting allows you and your team to access QuickBooks Desktop Enterprise company files from anywhere with an internet connection. This service keeps your team in sync by automatically installing software updates and performing daily data backups.

Features and benefits

When you sign up to use internet-based QuickBooks accounting and productivity tools through Rightworks, you gain specific maintenance and accessibility benefits.

• Installation and updates: Rightworks installs QuickBooks software and automatically applies updates for you.
• System settings: The service automatically configures firewall exceptions, browser settings, and email ports
• Backups: Rightworks automatically backs up your data, duplicates it in multiple locations, and retains it for 90 days.
• Tools: You can contact Rightworks for assistance with troubleshooting tools like File Doctor, QBRefresher, or QBInstall.

Hosting limitations

To maintain security and performance, the hosted environment has specific usage rules.

• File storage: You must use the Rightworks File Manager to move files in and out of the cloud host software.
• Local access: You cannot access your local computer's drive or local QuickBooks files through the Rightworks environment.

Hosted apps and plans

You can sync apps, such as Microsoft Office and Google Chrome, to centralize your data. Because third-party apps require resources and server space to maintain secure connections, these apps incur costs and are only usable within the hosted environment.

Hosting availability depends on your specific package:

• Core: Hosts Bill.com and any app that utilizes the QuickBooks web connector.
• Classic: Includes Core apps plus Avalara, Dext, Fathom, Qvinci, and Tallie.
• Deluxe: Includes Classic apps plus the option to choose from over 200 apps.

Note: You can also see other approved cloud hosting providers that support QuickBooks versions.

Get support

If you need help, use the guide below to determine which team to contact:

• Contact us for any QuickBooks questions, ranging from payroll to performance, whether you install QuickBooks locally or host it through Rightworks
• Contact Rightworks specialists for help with hosting setup, app setup, login issues, adding new QuickBooks versions, and file uploads or downloads