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Verify if your Windows is 32- or 64-bit

by Intuit Updated 1 month ago

Find out how to check if you’re using Windows 64-bit or 32-bit.

The full capability of a 64-bit processor can be used with QuickBooks Desktop 2022 and 2023. Learn how this improves stability and performance. 

QuickBooks Desktop 2022 and 2023 require a 64-bit Windows operating system and won’t run on 32-bit. Because 64-bit systems have been around for a while, you’re probably already using one right now. Most software and hardware purchased after 2012 support 64-bit operating system. You’ll be able to install and run the new 2022 and 2023 QuickBooks Desktop software, provided you meet all the system requirements and run 64-bit Windows 8.1 or newer.

Check which Windows you use

  1. Select Windows Start
  2. Select Settings Settings gear icon..
  3. Select System, then About.

Under Device specifications, you’ll see the processor and operating system type.

Your options if you don’t have 64-bit system compatibility

We recommend one of the following: 

  • Upgrade your computer hardware / Windows operating system, or both, to provide 64-bit compatibility.
  • Stay on your current version of QuickBooks Desktop. QuickBooks will continue to be 32-bit compatible with 2021, 2020 and 2019 versions and support terms remain unchanged.
  • Check out QuickBooks Online/Online Advanced for a cloud-based option that provides enhanced collaboration and flexibility.
  • QuickBooks Desktop provides a 60 day money-back guarantee.

Other cloud-based options

If you use cloud hosting and are a current Enterprise, Pro Plus, or Premier Plus customer, there’s no impact. 

If you use Enterprise and wish to access your company file from anywhere, check out cloud access powered by Rightworks. If you use Pro Plus or Premier Plus, see one of our authorized hosting providers. With the hosting model, you don't have to worry about your computer's hardware/software compatibility. Just make sure that the hosting provider is 64-bit compatible.

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