Fix error: Sign in failed

Learn how to fix Error: Sign in failed, the company is not enabled to do mobile transactions, when you use GoPayment.

You can get this message when the User ID isn't linked to a GoPayment account or the account isn't active.

• Check if you signed up for GoPayment with a different email address.
• If you recently signed up for GoPayment, check your email for the GoPayment Approval Email. This email is sent from businessservices@intuit.com (Check your Spam folders if you can't find it).
• Your GoPayment account might not be active.  Sign in to the Merchant Service Center to check the status of your account. If you continue to have problems, contact payments support.

Disclaimer: QuickBooks Payments account subject to eligibility criteria, credit and application approval. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services.