Learn how to take customer payments from any QuickBooks product.
With QuickBooks Payments, process credit card, debit, PayPal, Venmo and ACH bank transfers for your invoices and sales. Here's how to take payments wherever and whenever you need to.
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Step 1: See which products are right for your business
Each QuickBooks product offers unique payment features and options. Keep in mind, you don't need QuickBooks Payments to keep track of your books in QuickBooks. QuickBooks Payments offers an additional way to receive customer payments.
If you already use external payment processing like Square, we have apps that sync your data with QuickBooks Online. However, the easiest way to process payments and track the accounting is with QuickBooks Payments. Find out more about compatible external payment options.
QuickBooks Online and QuickBooks Desktop: Email invoices to your customers so they can pay you online. You can also take in-person payments. Each time you process a payment, QuickBooks handles the accounting and categorizes it for you on your chart of accounts.
QuickBooks Online and QuickBooks Desktop are great for online invoices and some in-person payments. Both keep track of your books, but can't operate as a complete point of sale system.
If you do a lot of in-person transactions, we recommend QuickBooks Point of Sale or another point of sale system.
QuickBooks GoPayment: The QuickBooks GoPayment app lets you take payments on the go. Invoices you send and payments you process in the app sync with QuickBooks Online automatically. Note: GoPayments doesn't sync with QuickBooks Desktop.
QuickBooks Point of Sale: Connect to your digital register, use barcode scanning, track your inventory, process payments, and more.
Keep in mind, you don't need QuickBooks Payments to use QuickBooks Point of Sale.
Compare your options
|Additional hardware needed
|Swipe a credit card or insert a chipped card
|A card reader (or point of sale system).
|Send invoices customers can pay online
|Manually enter a credit card
|Set up recurring credit card charges
Step 2: Sign up for QuickBooks Payments
If you haven't already, sign up for QuickBooks Payments.
Step 3: Connect an existing payments account to other QuickBooks products
When you sign up, your QuickBooks Payments account connects to the platform you signed up from. So, if you signed up from QuickBooks Online and don't use any other QuickBooks products, you're good to go. You can move on to Step 4.
If you want to process payments in a different QuickBooks product, you need to connect your QuickBooks Payments account.
Step 4: Take and process customer payments
In QuickBooks Online
Your customers can pay for their invoices online with a credit card, debit card, PayPal, Venmo, and ACH bank transfer. You can also manually process payments in-person or over the phone. Find out how to process payments in QuickBooks Online.
In QuickBooks Desktop
Your customers can pay for their invoices online with a credit card, debit card, and ACH bank transfer. You can also manually process payments in-person or over the phone. Find out how to process payments in QuickBooks Desktop.
In the GoPayment app
Use a Bluetooth card reader to swipe credit cards or EMV chipped cards. You can also accept Apple Pay, Google Pay, and Samsung Pay. If you don't have a card reader, manually enter credit card transactions and accept cash and checks. Get more info to process payments in the GoPayment app.
In QuickBooks Point of Sale
Find out how to process payments in QuickBooks Point of Sale.
Step 5: Learn about deposit times for customer payments
After you process payments, QuickBooks puts the money into your bank account. It uses the bank account you picked when you signed up for QuickBooks Payments. Deposit speeds depend on your product and the type of payment. Get more info about deposit times for QuickBooks Payments.
Note: If you're new to payments, your first payments may take a bit longer while we set up your accounts. Once your accounts are setup, customer payments will process much faster.
Next steps: Refund transactions and prevent chargebacks
If you make a mistake and need to void or refund a transaction, don't worry. Here's how to refund and void payments you process in QuickBooks. A chargeback is when a transaction is disputed and money goes back to the payer. Usually, this means your customer canceled their payment. Unfortunately, chargebacks sometimes happen. Here's what you can do to prevent chargebacks for customer payments.
Disclaimer: QuickBooks Payments account subject to eligibility criteria, credit and application approval. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services.