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Turn on or off Customer Notification Emails for Recurring Payments

by Intuit Updated 1 week ago

Learn how to turn customer notification emails on or off for recurring payments.

Your customers usually receive an email notification when a recurring payment is processed. You can now control whether customers receive these email notifications or not. Here’s how.

  1. Log into the Merchant Service Center, then go to Processing Tools > Manage Recurring Payments.
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  1. Select SettingsUser-added image
  1. Select
    • Yes if you want your customers to receive email notifications when charged from a recurring payment.
    • No if you don’t want your customers to receive email notifications.
      User-added image

Once a change has been made, green text will appear next to the Yes/No switch reading "Saved Setting" with a green checkmark.  This confirms the change is complete.

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