Void a payment with the GoPayment app
by Intuit• Updated 2 months ago
Learn how to void a payment within the GoPayment app.
You can conveniently use the GoPayment app to void a payment? This is true no matter which app version you use, the green or the blue.
To avoid any fees, try to void a payment before 3 pm PST on the same day you accepted the payment. This is typically the cut off for when most credit card payments are processed.
If you can't void the payment or if your customer overpays, go to the Merchant Service Center and issue your customer a refund.
Tip: Take your business on the go with the new QuickBooks Card Reader so you never miss a sale. Its innovative design includes an LED display and contactless payments, which conveniently lets customers pay, tip, and check out without having to share your phone. Find out more
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