QuickBooks Desktop fields display black instead of white

If the field for QuickBooks Desktop displays black instead of white, perform the following steps to resolve the display issue:

Solution 1: Run the Quick Fix my Program tool from the QuickBooks Tools Hub.

Step 1: Download and install the QuickBooks Tools Hub.

Step 2: Run the Quick Fix my Program

1. In the QuickBooks Tools Hub, select Program Problems.
2. Select Quick Fix my Program.

Solution 2: Update your video card drivers to the latest release

1. Press Windows key+R on your keyboard to open the Run command.
2. Type dxdiag then press Enter.
3. Select Display 1. Take note of what the Manufacturer/Model is.
4. Download the necessary updates.
   • nVidia
   • ATI
   • Intel

Solution 3: Change your Windows theme to Basic

1. Right-click anywhere on your Desktop then select Personalize.
2. Choose one of the Windows Basic Themes.
3. Restart your computer.
4. Open QuickBooks.

Solution 4: Edit the QBW.ini file

1. Close QuickBooks.
2. Press the Windows button.
3. Copy and paste the correct file path on the search bar:
   

   Version	File Path
   QuickBooks 2020	C:\ProgramData\Intuit\QuickBooks 2020\QBW.ini
   Enterprise Solutions 20.0	C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 20.0\QBW.ini
   QuickBooks 2019	C:\ProgramData\Intuit\QuickBooks 2019\QBW.ini
   Enterprise Solutions 19.0	C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 19.0\QBW.ini
   QuickBooks 2018	C:\ProgramData\Intuit\QuickBooks 2018\QBW.ini
   Enterprise Solutions 18.0	C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 18.0\QBW.ini

4. Go to the end of the file, then copy and paste the following text into the file:[COLOURS]
   Classic=0
5. Save the QBW.ini file.
6. Open QuickBooks.