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Intuit
57 helpful votes

Can I cancel Direct Deposit payments after they're sent?

Learn about the deadlines for canceling direct deposit paychecks.

QuickBooks Full Service Payroll (QBFSP)

If we haven't yet processed the paycheck, you can delete the paycheck and keep the money in your account (even if you've already approved the paycheck).

We process paychecks on payday, at 7 AM PT.

For example, if you've scheduled an employee's paycheck for direct deposit on Friday, you can delete it until 6:59 AM PT Friday. If you wait until 7:15 AM Friday, it's too late: the money has been transferred.

QuickBooks Online Payroll (QBOP)

If we haven't yet processed the paycheck, you can delete the paycheck and keep the money in your account (even if you've already approved the paycheck).

We process paychecks the day before payday, at 5 PM PT.

For example, if you've scheduled an employee's paycheck for direct deposit on Friday, you can delete it until 4:59 PM PT Thursday. If you wait until 5:15 PM Thursday, it's too late: the paycheck has been processed.

Intuit Online Payroll (IOP) and Intuit Full Service Payroll (IFSP)

If we haven't yet processed the paycheck, you can delete the paycheck and keep the money in your account (even if you've already approved the paycheck).

We process paychecks two banking days in advance, at 5 pm PT.

For example, if you've scheduled an employee's paycheck for direct deposit on Friday, you can delete it until 5 pm PT Wednesday. If you wait until 5:15 pm Wednesday, it's too late: the money has been transferred.

Regardless of the payroll product you use:

  • We cannot remove money from a current employee's bank account. Work directly with your employee to retrieve the money, then contact us so we can delete the paycheck for you.
  • US only: If the employee is no longer a current employee, you might be able to request a reversal of the direct deposit under certain conditions. For more information, see Reverse a Direct Deposit.

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