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Intuit

Can I cancel Direct Deposit payments after they're sent?

Learn about the deadlines for cancelling direct deposit paycheques.

QuickBooks Full Service Payroll (QBFSP)

If we haven't yet processed the paycheque, you can delete the paycheque and keep the money in your account (even if you've already approved the paycheque).

If payroll is submitted before 5:00 PM PT the day before the pay date, after 5:00 PM PT that same day, paycheques will begin processing and cannot be deleted.

If payroll is submitted before 7:00 AM PT the same day as the pay date, after 7:00 AM PT that same day, paycheques will begin processing and cannot be deleted.

QuickBooks Online Payroll (QBOP)

If we haven't yet processed the paycheque, you can delete the paycheque and keep the money in your account (even if you've already approved the paycheque).

We process paycheques the day before payday, at 5 PM PT.

For example, if you've scheduled an employee's paycheque for direct deposit on Friday, you can delete it until 4:59 PM PT Thursday. If you wait until 5:15 PM Thursday, it's too late: the paycheque has been transferred.

Intuit Online Payroll (IOP) and Intuit Full Service Payroll (IFSP)

If we haven't yet processed the paycheque, you can delete the paycheque and keep the money in your account (even if you've already approved the paycheque).

We process paycheques two banking days in advance, at 5 pm PT.

For example, if you've scheduled an employee's paycheque for direct deposit on Friday, you can delete it until 5 pm PT Wednesday. If you wait until 5:15 pm Wednesday, it's too late: the money has been transferred.

Regardless of the payroll product you use:

  • We cannot remove money from a current employee's bank account. Work directly with your employee to retrieve the money, then contact us so we can delete the paycheque for you.
  • US only: If the employee is no longer a current employee, you might be able to request a reversal of the direct deposit under certain conditions. For more information, see Reverse a Direct Deposit.

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