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Intuit

Authorize Intuit as your payroll agent (Massachusetts)

Learn how to authorize Intuit to act as your payroll agent in Massachusetts (MA).

When you set up your new payroll service, or when you add a new employee in MA, you need to authorize us as your payroll agent with the state.

The Massachusetts Department of Unemployment Assistance (DUA) requires you to do this through their website. Once you do, we'll be able to send electronic payments and forms on your behalf through any of our payroll products. This takes just a few minutes to complete. Choose your payroll product below for instructions.

Note: Not sure which payroll service you have? Here's how to find which payroll service you have.

This includes:

  • QuickBooks Online Payroll Enhanced
  • QuickBooks Online Payroll Full Service
  • QuickBooks Online Payroll Core
  • QuickBooks Online Payroll Premium
  • QuickBooks Online Payroll Elite

Step 1: Authorize Intuit as your payroll agent

  1. Log in to your Massachusetts DUA (QUEST) account.
  2. From My Home Page, select Account Maintenance.
  3. Select Third Party Administrator (TPA) Authorization.
  4. Near the bottom of the page, select New.
  5. In the TPA ID field, enter 100182. This is Intuit’s agent ID.
  6. Select Next.
  7. In the TPA Services Begin Date field, enter today's date.
  8. Leave the TPA Services End Date field blank.
  9. Under Un-assigned Roles, select all of the following:
    • Account Maintenance View Only
    • Payments Update and Submit
    • Employment and Wage Detail Update and Submit
  10. Select Save.

Step 2: Contact Intuit to complete your electronic services enrollment

Contact us to complete your enrollment process. We will complete your enrollment within 5 business days.

Once your enrollment is active, we'll pay your MA taxes and file forms on your behalf if you use a full-service version of payroll. Or, you can pay and file your taxes and forms electronically through our do-it-yourself products (QuickBooks Online Payroll Enhanced, QuickBooks Online Payroll Core with autopay/file disabled, Intuit Online Payroll Enhanced).

This includes:

  • QuickBooks Desktop Payroll Enhanced
  • QuickBooks Desktop Payroll Assisted

Note: It does not include QuickBooks Desktop Payroll Basic or QuickBooks Desktop Payroll Standard. You do not need to authorize us as your payroll agent for these products because you pay and file taxes on your own.

Step 1: Authorize Intuit as your payroll agent

  1. Log in to your Massachusetts DUA (QUEST) account.
  2. From My Home Page, select Account Maintenance.
  3. Select Third Party Administrator (TPA) Authorization.
  4. Near the bottom of the page, select New.
  5. In the TPA ID field, enter 100035. This is Intuit’s agent ID (it shows as Computing Resources Inc.).
  6. Select Next.
  7. In the TPA Services Begin Date field, enter today's date.
  8. Leave the TPA Services End Date field blank.
  9. Under Un-assigned Roles, select all of the following:
    • Account Maintenance View Only
    • Payments Update and Submit
    • Employment and Wage Detail Update and Submit
  10. Select Save.

Step 2: Email Intuit to complete your electronic services enrollment

Send an email to PayrollTax_OperationsEservices@intuit.com with the following info:

  • Subject line: MA TPA Access
  • A note stating you completed the TPA enrollment
  • Your Payroll Service ID or FEIN
  • Your company name
  • Your MA UI Agency account number

Once we receive your email, we'll complete your enrollment within 5 business days. When your enrollment is active, we'll pay your taxes and file forms on your behalf if you use a full-service version. Or, you can pay and file your taxes and forms electronically through our do-it-yourself versions (QuickBooks Desktop Payroll Enhanced).

You may have already added Intuit as an authorized TPA (with a different TPA ID) on the Massachusetts website. If so, you need to enter an end date on your current TPA profile before you can add a new one.

Step 1: Add an end date to your previous TPA profile

  1. Log in to QUEST and select Account Maintenance.
  2. Select the Third Party Administrator (TPA) Authorization link.
  3. Select Search.
  4. Select your current TPA.
  5. Select Modify.
  6. In the TPA Service End Date field, change the date to today's date.
  7. Select Save.

Step 2: Authorize Intuit as your payroll agent for your new payroll service

Select your payroll product above and follow the steps to complete the enrollment.

Note: If you need any help authorizing Intuit as your payroll agent, contact Massachusetts DUA directly at 617.626.5075.

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