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Fix online banking errors after a bank merger

by Intuit•3• Updated 1 month ago

If your bank merged with another bank, it's likely that you'll have to change the way you access your accounts online. In addition, you may receive error codes such as 162, 102, 108, or 525 regarding connecting to your bank accounts.

If this happens, take the following steps to resolve the errors:

  1. Contact the new bank (the one currently holding your account) to verify the URL and log in to your account. 
  2. Then, make sure you can access your accounts from the new site using the new credentials you were given. If not, contact the bank for help.
  3. In QuickBooks Online, disconnect the old account and reconnect using your new credentials.
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