Hi there, William.

Validation codes are created using your QuickBooks license number. However, the Community doesn't have a way of taking a look at your account to be able to verify your license number.

I recommend calling our Customer Service Department. They need to ask for your account information for them to generate a code for you. Here's how: 

1. Click the Help menu and select QuickBooks Help.
2. Click Contact Us in the bottom section of the page.
3. Provide a short description of your concern and click Continue.
4. Click Start messaging or Get a callback. 

Just in case you can't see the contact option within QuickBooks, follow these steps to get their contact details:

1. Go to this link: https://help.quickbooks.intuit.com/en_GB/contact.
2. Select QuickBooks Desktop.
3. Click Manage subscription, then click Manage your account.
4. Click Get Phone Number.

Don't hesitate to visit us again if you have other questions. 

Hi Jeno

I live in singapore & i don't have tech support here,also i have post the question in the quickbook as you mention before please reply

Hello there, William!

I love Singapore. It's a great place for vacation.

Only our phone and chat agents have access to validation codes. You can contact them using Jeno's steps above. Once you have it, you can follow the steps below to register QuickBooks.

1. Click on Help.
2. Choose About QuickBooks Desktop 2015. and wait till the logo appears.
3. Press these keys on your keyboard: Ctrl + R + P.
4. Enter the license number and validation code.
5. Click Next and follow the on-screen instructions until you're finished.

If you have other questions about activating QuickBooks, please let me know.

hi

i need assistance to get my vadidation code. i tried your call centre but cant get through on the phone.

my licence number is 1666-1499-3765-384

Product number 292-332

my email is [email address removed]

Thanks for reaching out to the Community. Can you try Llewellyn, Help>About Quickbooks, and then Ctrl-R-P. If that does not work can you message us via PM/DM on either FaceBook or Twitter on QuickBooks UK as we can not post the code here with it being a public forum as you can see things like email address are redacted so we'd need you to come on social media if you have not been able to get through on the phone and we can then give you that information.

Hey Emma,

I'm user of QBDT Pro 2016. I'm unable to open my company file. QB is saying it has reached the expiration date while have a valide license. If I go through CTRL+R+P, validation code and customer number are empty. Can you help out???

@Alex Murhula 

You have to call their Support team to get the activation code. If they refuse to do so, you can use the trial version for good as a workaround.

Hi Alex, please contact our support team by following this link. They will be able to help you access the file. This line is open Mon - Fri, 8 AM - 7 PM, free from UK mobile & landlines. 

Thank you Georgia,

Unfortunatly I'm out from UK (Central Africa). Can't easily call them. Is there any way else ??? Email, Skype or something else???

Hi Alex, thanks for getting back to me - that's no problem, you can enter +44 when calling from outside the UK or begin a direct chat. :)