Account management

Good morning, @stylesbyjennifer. 

Thanks for reaching out. 

I'm happy to help walk you through the process of canceling your payroll subscription with QuickBooks Online. 

Let's get started.

1. Go to the Settings gear icon. 
2. Choose Account and Settings. 
3. Pick the Billing and subscription tab. 
4. Select Cancel in the Payroll section. 
5. Click Continue to cancel the subscription. 
6. Complete the short survey, then hit Confirm cancel. 

For more details, check out: Cancel and reactivate your Online Payroll account.

Please let me know if you have further questions or concerns. I'll be around to help you out. Take care and have a good one!