FritzF
Moderator

Account management

Thanks for joining this conversation, @mak228.

 

I appreciate you following the steps shared by my colleagues in this thread. Allow me to chime in and help make sure this is taken care of for you.

 

Have you already tried clearing your browser's cache and cookies and using another browser? If so, and the issue persists, I highly suggest contacting our Support team. They have tools such as screen-sharing (remote access) that can review your account in a secure environment and check why your form 1099 NEC is blank. They can also perform other troubleshooting steps if necessary.

 

Here's how to reach them:

 

  1. In QuickBooks Online (QBO), click the Gear icon at the top right.
  2. Select a suggested option or type form 1099 NEC.
  3. Tick Contact Us and choose a way to connect with us.

 

For more information about which payments are excluded from the 1099-MISC and 1099-NEC forms in QBO, you may check out this article: Understand which payments are excluded from a 1099-NEC and 1099-MISC.

 

For tips and other resources, I recommend visiting our website for future reference: QBO self-help articles.

 

Please let me know if you have additional questions about 1099s or anything else. I'm more than willing to help. Stay safe.