Thanks for getting back to the thread and following the suggestions above, @gmorrissette.
Since you're still unable to see the receipt for your annual QBO subscription, I recommend getting in touch with our QuickBooks Team. They can help review your payment history and email a copy of your receipt.
Here's how to connect with them:
- Sign in to your QuickBooks Online company.
- Click Help (?).
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
For additional reference about managing your QBO subscription, you can check this article: How to review billing, payment, and subscription info in QuickBooks Online.
Please let me know if you have further questions about reviewing your subscription in QuickBooks. I'll be here to provide more assistance. Have a good one.
