Banking

Thanks for sharing a good amount of details about your banking concern, travesty.

You'll want to transfer the transactions from the sub-account to the main one. This way, all debit and credit transactions are placed in one account and correct the balance. Here's how:

1. Go back to the Banking menu, then proceed to the sub-account.
2. Find and select the transaction to open it.
3. Select the Record as transfer radio button. Then, from the Transfer account dropdown, select the account the money was transferred to.
4. Click Record transfer.
5. Select the main or parent account to which you transferred the transaction.
6. Proceed to the For Review tab. Then select the Recognized filter from the dropdown.
7. Find the transaction. From the Action column, select Match so the transaction is matched in both accounts.

Otherwise, you'll need to exclude the downloaded transactions in the sub-account. Then, manually add or import them in the main account. Let me share these articles to guide you:

• Exclude a Bank Transaction You Downloaded Into QuickBooks Online 
• Manually Upload Transactions Into QuickBooks Online 

I would also recommend reaching out to our chat and phone support teams. They can take a closer look at this to check if there are other options you can do. Go to this article to get their contact details: QuickBooks Online Support.

Feel free to visit these articles for extra references when working in the Online Banking page:

• Unmatch Downloaded Bank Transactions or Move Them to Another Account
• Undo or Remove Transactions From Reconciliations in QuickBooks Online

Visit us anytime you have questions or other concerns. I'll be around to assist you again. Keep safe and healthy always.