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Undo and remove transactions from reconciliations in QuickBooks Online

Learn how to unreconcile and remove an individual transaction from a completed reconciliation.

If you added a transaction to a reconciliation by mistake, don't worry. You're in the right place to fix it. Follow these steps to remove individual transactions you added to a transaction on accident.

Keep in mind, even small changes can unbalance your accounts. To minimize the impact, you can only unreconcile one transaction at a time. If you need to completely start over, reach out to your accountant to undo the entire reconciliation.

Step 1: Review your account

There are a few reasons why you may need to unreconcile a transaction:

  • You reconciled it on accident and it wasn't on your bank statement.
  • It's matched to the wrong downloaded transaction in QuickBooks.
  • It's an error and needs to be deleted.

Before changing anything, make sure you're making the right changes. Review the opening, beginning, and ending balances for the account holding the transaction. This will help you find the root of the issue and decide if you need to make changes.

After you've reviewed your opening, beginning, and ending balances, move on to Step 2.

Step 2: Unreconcile a transaction

When you know what you need to change, you can edit the transaction:

  1. Go to the Accounting menu. Then select Chart of Accounts.
  2. Find the account and select View register
  3. Select the transaction you want to unreconcile.
  4. Review the check column. If the transaction is reconciled, you’ll see an “R.” User-added image
  5. Select the box and keep clicking it until the box is blank. This removes the transaction from the reconciliation.
  6. Select Save. Then close your register.

Next steps: Make more changes

Your accounts should now be balanced and accurate.

If you made an adjustment to a past reconciliation, or still have problems with your reconciliations, reach out to your accountant. This can get tricky and they know how to handle the next steps. Don't have an accountant? We can help you find one.

To learn more about reconciling and related errors, start with our reconcilation guide.

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