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Undo or remove transactions from reconciliations in QuickBooks Online
You can remove individual transactions or undeposited funds from a reconciliation if they were cleared by mistake or need adjustment. This process, often called "unreconciling," changes the transaction status in your register but doesn't undo the entire reconciliation for the period.
If you need help reconciling your account, you can partner with an Intuit Experts bookkeeper to feel more confident. Find out more about Intuit Experts.
Important considerations
Before removing a transaction, review these impacts:
Account balances: Removing a cleared transaction changes the beginning balance for your next reconciliation.
Scope: This process affects only specific transactions.
To undo a full reconciliation, consult your accountant or sign in as the Primary Admin user.
Accuracy: Verify that the transaction is truly the cause of a discrepancy before removing it.
Unreconcile a transaction
Follow these steps to change a transaction's status from reconciled (R) to uncleared:
Go to All apps
, then Accounting, then Chart of accounts (Take me there).Find the account containing the transaction and select View register.
Locate the specific transaction in the list. Note: Reconciled transactions have an "R" in the checkmark column (✔).
Select the transaction to expand the view.
Select the box with the "R" in the checkmark column repeatedly until the box is blank. This action cycles the status from R (Reconciled) to C (Cleared) to Blank (Uncleared).
Select Save.
Note: Now that you’ve removed the transaction, reconcile the account again correctly.
Undo an entire reconciliation
Undoing a reconciliation is irreversible. It also permanently deletes associated reports and attachments. Download anything you need first.
If you're unsure about this process, ask your accountant first.
Sign in to QuickBooks Online as the Primary Admin.
Select All Apps, Accounting, then Reconcile.
Select History by account.
Locate the reconciliation you want to undo. You may need to change the report period.
In the Action column, select the dropdown menu option then select Undo.
Review the warning message. If you want to continue, select the checkbox then select Undo reconciliation.
Select Done.
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