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Add accountant users

by Intuit2704 Updated about 10 hours ago

Learn how to add accountant users in QuickBooks Online.

With access to your company, your accountant can review your books, make corrections, and help with any issues. Your accountant can change the balances of accounts, change the names of transactions, and write off invoices. They can also use accountant-specific tools to help you prepare for taxes.

Tip: If you need to add more than 2 accountant firms for your company, consider upgrading to QuickBooks Online Advanced.

Note: Regular accountant users don't count toward your usage limit if you use the Invite firm function. They’ll count if you invite them as a primary admin or regular users. Here’s how to add and manage them in QuickBooks Online.

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Get personalized help adding and managing users with QuickBooks Live.

Invite your accountant

  1. Sign in to QuickBooks Online as an admin.
  2. Select Settings Settings gear icon., then select Manage users.
  3. Select the Accountants or Accounting Firms tab.
  4. Select Invite firm, then enter your accountant’s email address or firm ID.
    Note: You can now invite accountants using their firm ID.
  • Your accountant will receive an email about the invitation.
    •  You’ll know they accepted your request when the status on the Manage users page changes from Invited to Active.
    • Accountants can accept the invitation in QuickBooks Online Accountant.
      Note: Only the primary and company admin can see this tab.
  • Your accountant will get a link to access your QuickBooks Online company if they already have QuickBooks Online Accountant.
    • If they don’t, they need to sign up. Signing up lets them access all of the features available in your QuickBooks Online at no cost to you.
  • If your accountant doesn't receive the email.
    • Double-check if the email is correct.
  • Check ‌your user limits, learn about usage limits in QuickBooks Online.

Remove an accountant

If you no longer want an accountant to access your books, here's how to remove them.

  1. Sign in to QuickBooks Online as a primary admin.
  2. Go to Settings Settings gear icon., then select Manage users.
  3. Select the Accountants or Accounting Firms tab.
  4. Find the accountant you want to remove.
  5. From the Action column, select Delete.
  6. Select Delete.

Note: Accountants can't remove themselves or other accountants from the Manage users page.

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