Hello, buffalobillsrentals.
If the option isn't visible on your end, make sure the effective date for 2023 it falls on a quarter boundary. Otherwise, we don't have an option to change it.
Also, let's try signing in to your account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues.
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + P
- Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.
Here are some of our updated links about Workers Comp in QBO:
Stay in touch with me on how everything turns out. I'm always right here to help ensure you're able to change the Washington State PFML 2023 rate in QuickBooks.
