Employees and payroll
Let me route you to the team who has access to check this, Tracy.
Based on the deadlines, you can void a direct deposit before 5 PM PST, 2 days prior to the check date.
I would recommend contacting our Support for this scenario. They will be able to help you to check to see why your direct deposit was offloaded early which disabled the option to void it. They are available from 6:00 AM-6:00 PM PST Monday-Friday and 6:00 AM-3:00 PM PST on Saturdays.
- Click on Help and choose QuickBooks Desktop Help.
- Select Contact us.
- In the description field, enter a summary of the scenario and hit Continue.
- Choose Message an agent.
Please don't hesitate to go back to this thread if you have more questions about direct deposit.
