Hi there, @info738.
Let me provide information about the supported hours of QuickBooks.
If you're using QuickBooks Online Payroll - Core, or Premium product, the supported hours are from 6:00 AM - 6:00 PM, Monday to Friday. Then 6:00 AM - 3:00 PM on Saturday. And, if you're using the QuickBooks Full Service Payroll and QuickBooks Online Payroll Elite version, you can contact us any time on any day.
You may check the list of our support hours and “call me back” options to accommodate your changing business needs and schedule.
I've also added an article to help you set up your employee: Add a new employee to your payroll.
If you have additional questions, feel free to leave a message in the comment section. I'm always around here in the Community to help. Keep safe, and have a great day.
