Archie_B
QuickBooks Team

Employees and payroll

Hi there, RJ1019.

 

Let me help you recover your QuickBooks Workforce account.

 

If you still have the phone number linked to your account, you can use it to retrieve your account.

 

Like this:

 

  1. Go to this link: https://accounts.intuit.com/account-recovery.html?_ga=2.178675500.985473503.1643045532-1963897300.1...
  2. Put your phone number, then Continue.
  3. Check you phone for a message from Intuit or QuickBooks, and then enter the code we sent. We may ask you for a little more info to make sure it’s really you.
  4. When prompted, click on reset your password.

 

I'll be adding this article just in case you're unable to receive any message: Recover your account when you can't sign in. Just follow the steps given in this article under If you can’t get a message at the phone or email on file.

 

You can check out this additional resource to help your employees regarding QuickBooks Workforce: View your paychecks and W-2s in QuickBooks Workforce.

 

Let me know how it goes or if you still need further assistance about workforce. I'll be here to help. Have a wonderful day!