Thanks for keeping us updated, @Brianyru.
I'll provide some reasons on why a direct deposit will be declined and the things you can do to fix it.
Here are some of the payroll status errors:
Declined debit request: because of a lack of funds in your bank account. After 24 hours, we'll try to debit the money again. Wait for us to attempt again after adding funds to your account. While we work on this, your payroll service will be suspended. This hold may take up to 5 business days to complete.
Rejected debit request:
- Insufficient funds
- The account is closed
- Invalid account number
- Unable to locate account
In the meantime, I suggest writing a check manually for your employees. Here's how you can do it:
- Click on Employees, then hit Pay Employees, and choose from the check types Scheduled Payroll, Unscheduled Payroll or Termination Check.
- Skip to step 3 if you have to run an unscheduled payroll
- Choose the right schedule, and click on Start Scheduled Payroll.
- Check the Pay Period Ends date, Check Date, and QuickBooks Bank Account.
- Pick the employees you want to pay.
- You can fill in hours using the grid, or to see everyone's paycheck details, hit Open Paycheck Detail.
- Click on Save & Next to go to the next employee, or tap on Save & Close to go back to the Enter Payroll Information window.
- Click on Continue.
- Check the Check/Direct Deposit printing options.
- Verify the amounts for each employee, and hit Create Paychecks.
- If applicable, print paychecks and print pay stub now or later. If you own a QuickBooks Desktop Payroll Assisted or direct deposit paychecks, send your payroll information and direct deposit paychecks to Intuit.
For future reference, here's how you can keep track of how much you've paid out in QBDT Payroll: Create a payroll summary report.
Ping me for further questions or clarifications regarding payroll or QuickBooks. I'm always around and willing to assist. Keep safe!
