While you can Download the software for free, you are supposed to Buy it, to own it, and get a License. The Product Code will "install" the software based on the "edition" you bought.

Did you buy this, or just download it?

I purchased Qbooks POS v18 yesterday.  Your company emailed me my 2 license numbers with no download link.  I had to get with support and did get an email link to download, but now I need a product code to install.  why are all the email sent with no-reply.. why wouldn't you want to allow people / customers to ask simple questions.  Oh and your phone system robot is amazingly stupid.

I have Quickbooks 2017 disc that I purchased but don't have the original package.  I need the product code to install on my computer. 

Hello there, @SS44.

The license and product numbers are the keys to installing and activating QuickBooks. Our support team can provide the information you need. They have the tools to pull up and check your account in a secure environment. 

Here's how to contact them: 

1. Go to the Help menu.
2. Select QuickBooks Desktop Help.
3. In the Have a Question window, click Contact us at the bottom portion of the screen.
4. Click Search for something else.
5. Type in a keyword about your concern.
6. Hit Search.
7. Click on Start a Message.

You can visit our Community help articles for more reference about how to download, install, and activate QuickBooks, as well as the requirements to check before installation. I've also added the third and fourth links for tips and related articles you need to know about the product:

• System requirements for QuickBooks 2017

• Install QuickBooks Desktop

• Get QuickBooks Desktop user guides

• QBDT Self-help

Please keep me posted if you have any other questions about installing QuickBooks, I'll be happy to help you. 

download

I appreciate you coming to the Community for help, @Anonymous.

Since you'll need to get your license number and product code for the setup process, you can go directly to our support site. 

Just perform the steps below to get in touch with our Desktop Support.

1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose QuickBooks Desktop for your product.
3. Be sure to click the Continue as a guest tab.
4. Select your Desktop version.
5. Choose QuickBooks Setup & Navigation, then click Activate QuickBooks.
6. Tap the Start a Message tab.

You will be routed to a chat window wherein you need to provide some information. Just make sure to fill in the fields with an asterisk (*) before clicking Submit.

We always got your back. You may leave a comment below if you have other questions. I'm happy to help. Have a great weekend!

I bought it.  

i need to reinstall qbpro 2020 product code is not being accepted help???

I'm here to help you with the installation process, JoAnne Unger.

Let's double-check and make sure we're using the correct product code. Below are the ways on how to get your product code for your QuickBooks Desktop:

• If you bought QuickBooks Desktop from our website: Look in the purchase confirmation email you received from us.
• If you bought QuickBooks from a retail store: Look for the brightly colored sticker on the original CD envelope.

Another way to check your license and the product number is through this link: License and product numbers.

If the numbers are correct and the same thing happens, we can download the QuickBooks Tools Hub and run QuickBooks Install Diagnostic Tool. This help fix and close any open background processes that QuickBooks uses. Sometimes the background processes cause QuickBooks to not accept a product number.

Here’s how:

1. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub.
2. Save the file somewhere you can easily find it.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. Double-click the icon on your Windows desktop to open the tool hub.

Once done, please proceed to these steps below:

1. From the Tool Hub, then select Installation Issues.
2. Select QuickBooks Install Diagnostic Tool. It can take up to 20 minutes.
3. When the tool finishes, restart your computer.

For additional details on fixing wrong product numbers for QuickBooks Desktop, check out this article: Fix errors when activating QuickBooks, or adding license and product numbers.

Once done, you can continue installing the product. Here's an article for the steps on how to install QuickBooks Desktop.

To help you get started with QuickBooks Desktop, you can keep these articles handy for future purposes.

Should you be needing more help from me, just leave a reply below. I'd be more than happy to assist. Have a great rest of the day!

I bought it on line from Best Buy

I bought it online from Best Buy

I just need my product number for paradise 

Thank you for joining in, @Sherry211. I'm here to guide you in getting your product number for QuickBooks Desktop. 

I want to make sure I'm giving you the correct information. Is Paradise an online shop where you bought the product?

If so, you may find it in the brightly colored sticker on the original CD envelope. Otherwise, check the purchase confirmation email you received from us.

You can also log in to your Client Account Management Portal (CAMPs) to retrieve it if the the code is already registered. 

Here's how:

1. Go to camps.intuit.com and enter your credentials in the field.
2. In the Products & Services list, find your subscriptions or app. 
3. Select Details. From there, you'll see your License and product number. 

If you didn't register or can't find your product number, you may use our QuickBooks License Look Up tool. Just enter your business email or phone number, and it will be sent to your email. 

Keep in touch if you have more concerns. We'll respond as soon as we can.

I did not find the product number in the email sent to me for the 2023 download

I appreciate you for joining the thread, @mbishnoi. It's my pleasure to help you get the product number to download and install QuickBooks 2023.

If you don't see the product number on your email, you can try searching for it using your business email or phone number. You can learn more about this from this link: Locate Your License or Product Number. 

If you didn't get the information, I'd recommend contacting our designated Support Team. This way, a live representative can look into your account securely and give you the details to download QuickBooks.

1. Open this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us?product=QuickBooks%20Desktop.
2. Choose your product, then Continue.
3. Fill in the other details, then enter your concern.
4. Click on Continue.
5. Choose a way to connect with support.

Once you have the information handy, you can now proceed with installing QuickBooks and start tracking your entries.

If you have any other questions while working with QuickBooks, let me know by adding a comment below. I'm always here to help. Have a good one!

Purchase

@Maliaburns 

Any specific concern?

Hello, Maliaburns.

We'd like to help you out but, like what Fiat asked, we need more details from you.

Are you trying to purchase QuickBooks Desktop? Or are you trying to get your product and license codes? 

I'd appreciate if you could provide more details about this. 

i bought it.  QuickBooks Pro 2010

Trying to upgrade my QuickBooks 2022 to 2023.  my product code does not work.  tells me that I have entered the wrong code.  502-085

Thanks for chiming in on this thread, @CortJ. I'll help you fix your query so you can upgrade your QuickBooks Desktop Pro seamlessly. 

The issue you encounter might be the cause of an incorrect license or product code. You can double-check the email that verified your transaction when purchasing from our website. You can look for your license number and product code from there. If you are unable to find them, you can see them by logging into your customer account maintenance portal (CAMPs).

Otherwise, look for the sticker on the original CD envelope if you bought it from a retail store.

You can also contact our Customer Care Support Team for further assistance. They can safely have a screen-sharing session and guide you through the best process.

Here's how you can reach out to them: 

1. Go to the Help menu, then select QuickBooks Desktop Help.
2. Select Contact Us.
3. Please give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and choose a way to connect with us.

Check out this article for more tips on fixing errors when entering your license number and activation code or after subscribing to QBDT: Fix activation, license, and product numbers issues.

To learn more about upgrading to a newer version of your product, visit this guide for reference: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise. 

I'm more than willing to help if you have any other concerns with your account. I'll ensure your needs are taken care of.