Your efforts in joining this discussion are much appreciated, customer 2. Let me clarify some key points about using QuickBooks Desktop (QBDT) Contractor Edition for users located internationally.
Before proceeding, could you provide some additional context about your purchase? Specifically, I'd appreciate sharing details about where you originally purchased the subscription and through which channels you've attempted to contact our live support team. These details will help us more effectively understand and address your specific situation.
Meanwhile, QBDT is exclusively available in the United States and Canada, with a significant update for U.S. customers. QuickBooks Desktop Enterprise is now the only QBDT version available for purchase, a change implemented in October of the previous year. Moreover, support for any supported QuickBooks products is available without additional costs.
For QBDT products that have been discontinued (versions 2021 and below), access to essential services such as QuickBooks Desktop Payroll, Desktop Payments, live technical support, Online Backup, and Online Banking will no longer be available. This discontinuation also means that you will not receive critical security updates.
I've compiled a list of resources about the discontinuation and licensing policies. While these materials are US-focused, they contain information that provides clarification:
Finally, refer to this article to learn more about protection against security risks: Identify suspicious activity, phishing scams, and potential fraud.
Just click the Reply button below if you require additional clarification about this matter. The Community and I will be here to help you.
