Glad to have you here on the Community page, smarthandguy.
I’ll be happy to share some details about the unrecoverable error you encountered in QuickBooks Desktop.
Let me share some possible reasons why you get such an error:
- Missing Windows or QuickBooks updates
- Damage to your data
- Computer issues
- Program code needs repairing
To begin, ensure your QuickBooks Desktop is up to date. Then create a backup of your company file before we can start the troubleshooting steps below.
Then, let's identify how many users are affected as our initial steps. Here's how:
- From the Company menu, select Set Up Users and Passwords > Set Up Users.
- Go to the Company menu, then select Users > Set Up Users and Roles.
- Select Add User, then type the user name and password. Select Next.
- Note: Do not use the damaged user name.
- Customize the user as necessary, then select Finish.
- Go to the File menu, then select Close Company/Logoff.
- Log in to the company file using the new log-in credential.
If the Admin user is damaged, run the QuickBooks File Doctor from the QuickBooks Tool Hub. This tool helps fix common errors in QuickBooks Desktop.
For additional solutions on fixing error codes, refer to this article: Unrecoverable Error: General Troubleshooting Steps.
Know that the Community is here if you need more help resolving the errors while doing tasks in QuickBooks. Keep safe, and have a wonderful day!
