Other questions
I'm glad to see you here in the Community, @plusone! Thanks for sharing all the details about the printing issue you've been facing after the QuickBooks Desktop release. I'll make sure to give you some helpful tips and direct you to the right support team who can take a closer look into the matter.
Most printers work well with QuickBooks. Since you've just installed QuickBooks Desktop Pro 2024, it is important to verify whether your system meets the minimum requirements to enable optimal performance when running QuickBooks Desktop 2024. For more details, see this article: System Requirements for QuickBooks Desktop 2024.
On the other hand, you'll want to ensure your Adobe Acrobat Reader is updated to prevent the issues you're having. Check the Adobe website for detailed instructions on how to update Adobe Reader/Acrobat. You may also need to repair the installation of Adobe.
However, if the issue persists after updating and repairing your Adobe, I highly suggest contacting our Phone Support team. They're able to check your account using their screen-sharing (remote access) tool and investigate this further. They can also try other troubleshooting steps to fix this for you.
Here's how to get in contact with them:
- Open QuickBooks.
- Go to Help.
- Select QuickBooks Desktop Help.
- Click on the Contact Us link and choose a topic.
- Enter your account information and click on Submit.
- Click on the Start Message button.
You can also refer to the Support hours and types link to contact us at a time convenient to you. Then, go click QuickBooks Desktop for more details.
I've also added these articles that will help you resolve common printing issues in QuickBooks Desktop:
This will be the best way to get your issue resolved as soon as possible. Just let me know if there's anything else you need help with, and I'll be here to assist you. Have a great day.
